Chipotle
$ • Quick Service Restaurant
Most Recent Reviews
Overall Rating
Review
They did not know how to do the usual GF protocol. I had to tell them to change gloves, take a middle bowl, get new cheese and lettuce etc. They looked at me like I was crazy. They also passed my bowl off to the next person in line who put their contaminated glove on the inside of my bowl. I made them make me a new one and explained why. The gal cooking in the back seemed to know what I was talking about but the the 3 guys on the line were clueless.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Overall Rating
Celiac friendly?
Yes
Notes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Photos
Reviews of this Chain
Overall Rating
Review
😭🥰 I just had the best experience here! I felt a little anxious as it was the peak of lunch time, but the line was incredible! They took out the utensils, cleaned the bar, and were gracious. The food it delicious! I made sure to tell the manager how great her staff was. I’ll be back.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Overall Rating
Review
Stopped here for lunch while traveling through the area. I asked the first person to change their gloves. They didn’t understand, but another employee helped explain. I had to ask the next employee down the line let the first person continue to add the toppings. There was much confusion about this. I guess it was ok in the end because I didn’t get sick. But I wouldn’t recommend this location. The rice tasted different and they were completely out of ice. Warm soda topped off a pretty frustrating experience.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Below Average
Other
Other Characteristics
- Good vegetarian options
Overall Rating
Review
Of the local locations it’s the best. But still not great. They’ll take the precautions as needed. But, and fully understanding why, at lunch rush you’ll have to wait and they’ll be obviously upset. And the drive thru/ online order is always cross contaminated.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Other
Other Characteristics
- Good for dinner
- Good for kids
- Good for lunch
- Good for takeout
- Good selection of healthy options
- Offers online ordering
- Offers outdoor seating
Overall Rating
Review
Ordered online which might have been a mistake. They have the option to select and allergy and I was careful with my ordering and making notes, but still got sick.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Poor
Overall Rating
Review
My favorite chipotle! If I order on the app, I label my meal as “name + gluten allergy”. The staff always changes their gloves before handling my bowl. I’ve never gotten sick!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for lunch
- Good for takeout
- Offers delivery
- Offers online ordering
