734 University Ave, San Diego, CA 92103 Directions
Top Reviews
Overall Rating
Review
I'm an extremely sensitive Celiac with other food intolerances that make eating out a huge challenge. I've gotten sick from cross-contamination at other Chipotle locations. This location totally eased my concerns. Once I said I had an "extreme gluten allergy" (which isn't really true, but most people don't understand Celiac) the food server immediately washed her hands, changed gloves, got clean utensils for all the food I requested, and wouldn't allow any other worker to handle my bowl. I felt incredibly relieved to be treated with such respect, understanding, and compassion. A huge Thank You to her and to the training here. I'll be patronizing this location again.
Celiac friendly?
Yes
Overall Rating
Review
I like but don't love chipotle. What's good about them is that they're a good place to fall back on, and they have legit gf practices. This location is always good.
Notes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
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Reviews of this Chain
Overall Rating
Review
Slowest sloppiest most careless Chipotle ever. Took 45 minutes to get 2 bowls ready after we arrived to pick up our online order. Cross contamination and all uneducated clueless kids working everywhere behind the counter. Cheese in the bottom of the guacamole. Chicken and pork in my steak bowl. No care of mixing utensils or knowledge of basic food handling protocols let alone actual allergy knowledge or safety.
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Not at all
Quality & Quantity
How much of the menu is available gluten-free?
— Most
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Overall Rating
Review
I asked that gloves be changed because of my celiac. The woman behind the counter asked everyone in the restaurant to change gloves, then had the cook get a new spatula, sanitize the grill & cook me fresh chicken. Then she used all fresh ingredients & new utensils for every item I added to my bowl. The best experience I've ever had
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Very
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Most
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dairy-free
- Good for kids
- Good for lunch
- Good for takeout
- Good selection of healthy options
- Good vegan options
- Good with other allergies
- Offers online ordering
- Offers outdoor seating
Overall Rating
Review
Super tasty! Good for dairy free also. Friendly allergen app.
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dairy-free
- Good for kids
- Good for lunch
- Good for takeout
- Good selection of healthy options
- Good with other allergies
- Offers online ordering
- Offers outdoor seating
Overall Rating
Review
I have two kids with celiac so I had to ask them to change their gloves. They were polite and I could tell there was a protocol in place for celiac. Both people on the line went and changed gloves and washed their hands before preparing our food.
Safety
How confident are you that this establishment takes safety precautions against cross-contamination?
— Very
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
How much of the menu is available gluten-free?
— Most
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for lunch
- Good for takeout
- Offers online ordering
- Offers outdoor seating
Overall Rating
Review
I’ve been to several different Chipotle locations and have been satisfied with the precautions made for GF. This location is the exception. The staff’s knowledge about procedures for preventing cross-contact was nonexistent. The front line food assemblers were using gloved hands to scoop out food for the burritos and bowls. When I asked for toppings to be taken from new containers not on the front line (lettuce, cheese), I was told it was all good since the one person attending to my order had changed gloves (even though the guy next to him was using his gloved hands to put food on a flour wrap and then roll it up!) Awful place, don’t put yourself in danger of cross-contamination here!
Celiac friendly?
No
