Chipotle

I went there and told them i had a gluten allergy. ,(i have celiac disease) they didnt seem to care. The person looked at me like she didnt understand me. Then another worker put on new gloves and with an attituted began to take me order. I told her i had a gluten allergy and wanted to make sure i didnt pick anything with gluten . Then she looked at me and said i changed my gloves and showed me her gloves. I wont go back here, i felt like crying just really bad experience.

Asked three times for spoons and gloves to be changed. Nobody seemed to care or understand. Explained I am sensitive to cross contamination. The person starting my order was going to use the same bowl he was holding before changing gloves. Unbelievable experience. Do not come here unless they get some training.

Celiac friendly?

No

If you stick to the bowls you'll be ok. If you have corn tortillas you'll get poisoned. The people in this store, in general, don't like to be inconvenienced. :-/

The didn't really know what I was talking about. The lady who served me said she wasn't allowed to leave her station but the other lady's didn't want to change there gloves. I will admit I went at a very busy time. Half way through someone told one of the other lady's to man the first spot so the line started moving again. Up until then all four lady's just stood back and let the First Lady work. The cash register lady told the other lady where to find the in contaminated items. At the end she asked what I was allergic to and I told her the flour tortillas. She said OH! Now I get it, we have never had someone ask us to do this before. She then apologized. Over all it was ok and I was able to eat my food feeling safe. I felt bad I went at such a busy time. The three states was because there was a lot of eye rolling in the beginning, I think now it was not because of me but the other lady's not helping her but I asked her to stop because I was already uncomfortable.

Celiac friendly?

Yes

Once again Chipotle comes through with a great GF meal.

Celiac friendly?

Yes

Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good vegetarian options
• Good with other allergies
• Offers online ordering
• Offers outdoor seating

I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for dairy-free

While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for soy-free
• Good for takeout