Chipotle

7 ratings
$ • Quick Service Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Rice Bowls, Tacos

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

5955 Kingstowne Towne Center
Alexandria, VA 22315

Most Recent Reviews


Celiac

Overall Rating

Review


I went there and told them i had a gluten allergy. ,(i have celiac disease) they didnt seem to care. The person looked at me like she didnt understand me. Then another worker put on new gloves and with an attituted began to take me order. I told her i had a gluten allergy and wanted to make sure i didnt pick anything with gluten . Then she looked at me and said i changed my gloves and showed me her gloves. I wont go back here, i felt like crying just really bad experience.

Updated 6 months ago read full review

Overall Rating

Updated 5 years ago read full review

Overall Rating

Review


Asked three times for spoons and gloves to be changed. Nobody seemed to care or understand. Explained I am sensitive to cross contamination. The person starting my order was going to use the same bowl he was holding before changing gloves. Unbelievable experience. Do not come here unless they get some training.

Celiac friendly?

No

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Gluten-Free Menu
  • Rice Bowls
  • Tacos

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Mexican
  • Nut-Free Friendly
  • Online Ordering
  • Paleo Friendly
  • Peanut-Free Friendly
  • Quick Service Restaurant
  • Takeout
  • Vegan Friendly

Notes


Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.

From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."

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More Reviews


Wheat Allergy

Overall Rating

Review


If you stick to the bowls you'll be ok. If you have corn tortillas you'll get poisoned. The people in this store, in general, don't like to be inconvenienced. :-/

Updated 8 years ago read full review

Celiac

Overall Rating

Review


The didn't really know what I was talking about. The lady who served me said she wasn't allowed to leave her station but the other lady's didn't want to change there gloves. I will admit I went at a very busy time. Half way through someone told one of the other lady's to man the first spot so the line started moving again. Up until then all four lady's just stood back and let the First Lady work. The cash register lady told the other lady where to find the in contaminated items. At the end she asked what I was allergic to and I told her the flour tortillas. She said OH! Now I get it, we have never had someone ask us to do this before. She then apologized. Over all it was ok and I was able to eat my food feeling safe. I felt bad I went at such a busy time. The three states was because there was a lot of eye rolling in the beginning, I think now it was not because of me but the other lady's not helping her but I asked her to stop because I was already uncomfortable.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Once again Chipotle comes through with a great GF meal.

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Updated 10 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


I appreciate their variety of gluten free options. My daughter complains about the beans being spicy but she’s just a picky eater overall. She does enjoy the rice, queso, chicken, chips, etc. I like that I can get her a full kids meal here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


A manger is celiac and makes an effort however there is a lot of cross contamination and any type of veggie will have gluten contamination because the quesadillas are cut on the same cutting boards all veggies are cut on with minimal sanitizing and no discretion of which one is veggies only

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegetarian options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating

Overall Rating

Review


Yikes. I've seen some Chipotle's that are fairly safe but today was not it. The server knew what cross contamination was, and she changed gloves, washed her hands, wiped down the counter, but while she was wiping everything down crumbs were falling back into the bins, and I was watching them serve before hand and the ladles would brush right against the tortillas before going back into the containers. It was probably right after the rush too. Didn't even bother ordering because I knew I'd be sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Offers delivery
  • Offers online ordering

Overall Rating

Review


Not to bad. Have to explain a little w some staff members. Never had an issue

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Not celiac level gluten free friendly, unable to get food from the back and don’t really understand cross contamination!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

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