Staff goes out of their way to ensure no cross contamination.
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
This is one of very few places I feel I can eat out without taking risks with my health. The food is almost all naturally GF, just don't eat the tortillas. I like the open kitchen & they're always friendly and efficient.
Yes
The staff is very conscientious about avoiding cross contamination. I have eaten there dozens of times and have never had an issue.
Yes
Changed gloves and washed hands. Really helpful to avoid contamination
The place was packed and they had several people (not in a row) with a gluten allergy. They all smiled and switched gloves, spoons, and wiped everything down each time. They all had great attitudes and didn't act put out at all. I will definitely be back!! Great customer service!!
Yes
They jumped into action as soon as I said gluten free and grabbed new serving spoons for each ingredient I wanted in my bowl. They also changed gloves and wiped the counter. Great food!
WOW. I informed the staff I needed GF service. Everyone stepped back from the serving area and someone stepped forward and wiped done the whole food area while the server washed her hands and put on gloves. They also removed all the spoons for foods I wanted on my tacos. When I went to pay. I said "I am the trouble maker". She said "oh no we liked serving you because we know how hard to find a GF friendly Restaurant " By now the wait line was to the door. When I was in North Dallas they just put new gloves on when told to! What a difference. I highly Recommend this place A big WOW. and thanks.
Yes
You can have everything but the flour tortillas! The staff were very knowledgeable - the food is delicious! They even offered to change their spoons without me asking! I'll definitely be back!
My favorite chipotle! If I order on the app, I label my meal as “name + gluten allergy”. The staff always changes their gloves before handling my bowl. I’ve never gotten sick!
— Very
— Some
— Excellent
We asked to eat Gluten Free. The person in charge along with line workers changed gloves, wiped surfaces, got out new serving utensils, got all fresh food needed for our orders and made our bowls. We appreciated their thoroughness and concern.
— Very
— Excellent
Yay for the Westview Chipotle in Frederick! I told the woman behind the counter that I have Celiac's and she immediately changed her gloves and personally handled my order thru the entire serving line.
I should have waited a few hours before giving my review. Even though the woman who served me did her best, there was still cross contamination. A couple hours later I had bloating and was running for a bathroom. Sorry but Chipotle is not Celiac Friendly.
— Not very
— No gluten-free information on the menu
— Not Much
Let me start off by saying, WOW. Never have I ever felt co fident in ordering from a non dedicated place before but they employees were EXTREMELY knowledgeable. I asked what they are gf procedures are and right away the nice employe wiped off the counter and without me having to ask he got all the ingredients fresh from the back with clean gloves and a new bowl. He was super nice and friendly, I will 100% be back here again. Seriously this is the place to go if your in the area.
— Very
— Most/All
— Excellent
I have eaten at several places of this establishment and they have always changed their gloves and utensils if you ask them to get your stuff from a fresh bin they will never had a problem at any of them but make sure you let them know.
— Very
— Most/All
— Excellent