Chipotle

2 ratings
$ • Quick Service Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Rice Bowls, Tacos

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

2200 Troy Rd
Edwardsville, IL 62025

Most Recent Reviews


Celiac

Overall Rating

Review


Before diagnosis this was a favorite. I wanted it to work. They got me all fresh ingredients not on the line yet. I watched as everything was newly prepped before going in my bowl. I still had a reaction. I know many people have success but just doesn’t work for me 😢

Safety


Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 4 months ago read full review

Celiac

Overall Rating

Review


I decided to finally give Chipotle a chance. I went during a slow time. I asked if they could get ingredients from back. Answer was no, our gluten free protocol is change ladles and gloves. I thought if current ladle touched flour tortillas and has been sitting in food how does a new ladle change anything? But I decided to go with it. Luckily, I took it home to eat because I was sick before getting halfway through my food. Still sick next day. I do not recommend.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Gluten-Free Menu
  • Rice Bowls
  • Tacos

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Mexican
  • Nut-Free Friendly
  • Online Ordering
  • Paleo Friendly
  • Peanut-Free Friendly
  • Quick Service Restaurant
  • Takeout
  • Vegan Friendly

Notes


Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.

From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."

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Reviews of this Chain

Celiac

Overall Rating

Review


Not recommended for anyone that is gluten free. Was yelled at by the manager after asking them not to bring a flour tortilla order down the line after her staff cleaned the line. She followed up with saying we know who you are. Referring that we are the people that come in that are gluten free. Go to the Novi location, they are friendly and will follow the correct procedures.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


Best experience ever I let them know that I needed a gluten-free bowl. They all change their gloves they wash their hands. They wipe the counters. They change the spoons. They took such good care of it that I ordered another one to go. Definitely recommend this place. they are very cautious and safe and it made me want to come here every day.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Chipotle is amazing! Great option, they have a corn tortilla as well

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Celiac

Overall Rating

Review


I love the food esp the bowls I never have a problem here

Overall Rating

Review


This was our first attempt at eating out since my son's celiac diagnosis. He was very nervous, but we had heard that Chipotle does an excellent job with trying to limit cross contamination. We informed them that we had a gluten allergy and asked they change gloves. He asked if we would also like to change untesils. He took off his gloves, took out all the old utensils, wiped down the counters, replaced all the utensils, washed his hands, and put on new gloves. I'm sure this will be our new go-to restaurant because they were so accommodating!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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