Their new store manager Darren(?)(as of 7/20/2019) was extremely helpful with a glove change request. He followed up asking if it was a gluten sensitivity (we said yes) and then asked if we would be having lettuce and cheese (we said yes). He had the line wiped down and got new lettuce and cheese. An amazing experience.
I got here for lunch at 11:15. There was one other person in line. When I told staff that I had to be gluten free they nodded and did nothing. I explained that I have CD and asked them to change their gloves. That staff member did. No utensils were changed, the food line was a disaster and they pushed my bowl down the counter without letting anyone know to change their gloves- and it seemed to confuse them when I insisted that they do. I’m extremely disappointed as Chipotle is typically a place I count on to be reasonably safe.
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Our first time eating out in a while. It seems like its not possible to do that these days. Heard about this place through the app. They where extremely understanding and helpful. No attitudes or complaints. Went the extra mile even on cross contamination. My wife is very sensitive, and had no issues. We will be back
They dip the spoons into the tins after touching the gluten wraps. Everything on the line is cross contaminated.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
First time eating at Chipotle since going GF about 6 years ago. Food and service was great. If you are sensitive to dairy be aware they add quite alot of sour cream so I would ask for them to put only a little on. Overall, I would eat there again!