I’ve been coming to this location for a year and never had any issues with the food. The staff is super helpful. I usually get a bowl or the crispy corn tortilla tacos.
This location has stepped up their protections for folks with Celiac. I asked for a glove change because I have Celiac and they sprang into action removing the spoons from every item I was getting and getting fresh containers of lettuce and cheese. This is not a gluten free environment, but they took every precaution.
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Staff was careful. Changed all serving utensils before preparing food to address cross-contamination from servers. My wife has celiac and did great! Food was good, we enjoyed nice deli-style burrito bowls and tacos.
We went here on a night where the line was out the door. The guy working the counter was AMAZING. As soon as I told him my daughter was celiac, he immediately changed his gloves, changed out all the utensils, and wiped down the counter. He handled her bowl the whole time, never even putting it down on the counter. He definitely made it no big deal at all.
great options. let server know you are gf and if you have celiac.
Easy to order gluten free. My favorite go to spot.
My experience at this location was the worst I have ever had at any restaurant since being Celiac. The server did not wash her hands or get clean spoons. She also passed my bowl to the next server to complete my order and that server was handling a flour tortilla. I spoke up and said she cannot touch my bowl and the server told me "she can wash her hands" and rolled her eyes at me. I cannot express enough, DO NOT go to this location. Such rude service and they need way better allergy training!!!
— Not at all
Love the bowls from here. The tacos are good too.
I've had about a 50/50 experience here. Most times it's great but occasionally especially when they're busy there's been some cross-contamination. You can see it in their dishes on their line. They did not change gloves when asked.
— Not very
— No gluten-free information on the menu
There burrito bowls are gluten free, as are most of there toppings. Ask them to change there gloves and I've never had a problem. Great food, good price, no extra charge for GF.
Just had my second experience with this Chipotle, within about 45 minutes I had an awful reaction. I would not trust this one even if they change gloves and wipe things down, I think the food had already been contaminated which is really unfortunate because most of it is naturally gluten free. :( Not safe for sensitive celiacs, but probably fine for those following a gf diet.
— Not at all