Not educated at all on gluten free protocols. Very disappointed. I educated them on the process and was able to get food but they had no idea so they were careless and agitated with the steps required. Food looks fire
— Not very
— Most/All
— Excellent
Chipotle is like a staple for me, I have Celiac and it's nice to know they are available. I always ask for glove changes, I have never been sick eating at a chipotle no matter where I'm at! I love their food and recommend it!
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
I LOVE Chipotle, but this location did not follow any of the normal protocols Chipotles are trained to follow. The worker only changed her gloves. Did not wipe down the counter or change spoons until asked, did so with her new gloves and then did not change the now dirty gloves again. There was not a line behind us, so no excuse not to do it properly imo.
— Not very
— No gluten-free information on the menu
— Most/All
— Average
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Been to two of theses places, very much fast food but good food & two Celiacs ok each time
Yes
Always a great option. Food was good and staff were helpful.
I told the first person I talked to behind the counter that I am celiac and she changed her gloves, then told everyone down the line to do the same! Super happy they took it seriously and I only had to mention it to one person and not every person on the line. No reaction. I do love me some Chipotle!! This location was great and accommodating!
Yes
I have eaten here twice and not gotten sick (Celiac). Just as safe as every other Chipotle.
Quick and easy gluten free food. I do ask them to change their gloves and wash their hands before doing my meal, and I have the same person do my whole meal. I love the bowls. Never have gotten sick.
Yes
Good gf options on corn tortillas. Make sure to tell them you need gf.
When you let them know that you have a gluten allergy they will immediately change their gloves and spoons for you. It's such a relief to dine at a place that knows what they are doing!
Yes
My favorite chipotle! If I order on the app, I label my meal as “name + gluten allergy”. The staff always changes their gloves before handling my bowl. I’ve never gotten sick!
— Very
— Some
— Excellent
We asked to eat Gluten Free. The person in charge along with line workers changed gloves, wiped surfaces, got out new serving utensils, got all fresh food needed for our orders and made our bowls. We appreciated their thoroughness and concern.
— Very
— Excellent
Yay for the Westview Chipotle in Frederick! I told the woman behind the counter that I have Celiac's and she immediately changed her gloves and personally handled my order thru the entire serving line.
I should have waited a few hours before giving my review. Even though the woman who served me did her best, there was still cross contamination. A couple hours later I had bloating and was running for a bathroom. Sorry but Chipotle is not Celiac Friendly.
— Not very
— No gluten-free information on the menu
— Not Much
Let me start off by saying, WOW. Never have I ever felt co fident in ordering from a non dedicated place before but they employees were EXTREMELY knowledgeable. I asked what they are gf procedures are and right away the nice employe wiped off the counter and without me having to ask he got all the ingredients fresh from the back with clean gloves and a new bowl. He was super nice and friendly, I will 100% be back here again. Seriously this is the place to go if your in the area.
— Very
— Most/All
— Excellent
I have eaten at several places of this establishment and they have always changed their gloves and utensils if you ask them to get your stuff from a fresh bin they will never had a problem at any of them but make sure you let them know.
— Very
— Most/All
— Excellent