Chipotle

Celiac friendly?

Yes

I went there last night and was blown away by how careful their employee Austin was! I told him I had a gluten allergy and he washed up to his elbows and changed his gloves and took a bowl from the bottom of the stack. I go here a lot, but normally the just switch gloves so I really appreciated his efforts! I always avoid the cheese and lettuce because they touch it, but haven’t had problems with any other ingredients!

Celiac friendly?

No

Not a lot of GF options and the staff had a stuck up attitude.

Great experience, I went in a few minutes before they closed & the girl who made my bowl was very understanding- she washed her hands quite thoroughly & put on new gloves! I was wary of the chips but ate them & feel fine- very thankful one of my favorite restaurants is so GF friendly! :-)

Great food and service. Can eat everything on the menu except flour tortillas, and they will change gloves to protect your meal.

It is possible to eat here safely but it sometimes requires vigilance. They touch the flour tortillas all the time, so you have to request gluten free for an allergy. Then make sure they change their gloves and don’t touch anything with gluten. Avoid the lettuce and cheese, or ask for some from the back, because the stuff at the counter has been reached into. They generally do all this without requesting it, but it varies by day and employee. Non-busy times are always best. They have a tip jar, so I try to tip when they do it right without me having to remind them, but you can’t add a tip to the credit card tab, so it’s good to have a little cash for that.

Celiac friendly?

Yes

I have eaten here several times with no issues. The staff are always willing to change gloves if you ask. I did get exposed once when I ordered delivery and did not tell them I had celiac - clearly not their fault. If anything, that proves that they take exposure seriously. Recommended.

Celiac friendly?

Yes

I've been here a handful of times and I've never had an issue.

Celiac friendly?

Yes

Been here a few times and I've never had an issue!

Celiac friendly?

Yes

If you state that you are gluten-free they will wash down all of the counters and they will replace their gloves to stay away from contamination. They will also ask you if you want lettuce or cheese, which they will get from a different container to avoid contamination.

Celiac friendly?

No

I cannot eat here without getting cross contamination. Yes, they will change their gloves, but they are pulling food like shredded cheese out of the same bins that they previously stuck gloves that have touched flour tortillas in. The manager tried to pull new ingredients from the back for me which was very much appreciated, but there's some ingredients that they can't pull from the back. I got sick everytime I tried to eat there.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

On Safety

They will pull fresh food from the back of you tell them you have Celiac. A wonderful place to go. I’ve been there often and have never been glutened.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How many gluten-free options does this establishment offer?

— Many

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

So wonderful! The burrito bowl is fantastic.

They do not have corn tortillas but everything else is safe.

Celiac friendly?

Yes

Not only washed hands, but changed out all the serving spoons. Cudo’s for that, but the portions were smaller than normal, bringing them down one star. Really skimped on the rice, which is cheap.

Celiac friendly?

Yes

Told them my daughter was celiac. Whole line changed their gloves, changed utensils, wiped down the line and even used fresh ingredients. So impressed! Wish all Chipotle locations were so well trained in allergy protocols.

Celiac friendly?

Yes

Are here twice without getting sick.

I went there yesterday and none of the employees even knew what gluten was when I tried to talk to them about it. The girl making my food wouldn't even listen to me and didn't change her gloves and there was cross-contamination all over the place. I will not go back! Edit: I was contacted by the new manager who apologized for my experience and stated they will continue to do education for their employees and make sure that it is totally understood all the steps that need to be taken to prevent cross-contamination. The manager stated that they take this very seriously.

Celiac friendly?

No

Got 15 eye rolls in response to ordering. Did not take precautions even after the attitude, I would avoid this location. I didn’t even try to eat. I would’ve just been sick.

Celiac friendly?

Yes

Great Staff and Great Food! One of my go to places for a rice or salad bowl!

They have a gluten free menu online. Don’t expect the workers to know what items are gluten free or safe to eat. The cashier told me I could eat their normal flour tortillas. I ended up getting guac.

Celiac friendly?

Yes

Been to two of theses places, very much fast food but good food & two Celiacs ok each time

Food is Soo good and the only thing we can't have is the tortillas!! All precautions for cross contact were taken by changing gloves and spoons for each item I ate. I'll be back for sure!

Celiac friendly?

Yes

I was super surprised on how they took it seriously. I said to the girl working I have Celiacs and she immediately changed gloves washed her hands and didn’t let anyone else touch my order, I also ordered food for my non celiac husband and they bagged mine separately. 10/10 would go back

No problems here, staff was great

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How many gluten-free options does this establishment offer?

— Many

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac friendly?

Yes

I have eaten here 4 times and have always been safe

Celiac friendly?

No

Do not go here, 3rd trip in a row of getting sick. In theory, Chipotle could be GF but servers here too often cross contaminate the utensils in turn contaminating the food.

Celiac friendly?

Yes

I'm very sensitive and have eaten here dozens of times and never been sick. They are friendly and knowledgeable about the exact procedures for gluten free (occasionally you get a new employee that doesn't know exactly what to do but a manager will usually step in to help). They wash hands, change gloves, get fresh serving spoons from the back and should pull the toppings (the things they pick up with their hands) from underneath where they haven't been used before.

Celiac friendly?

Yes

Chipotle is almost always a safe go-to choice for Celiacs wanting to get a bite to eat without getting sick. They will change there gloves and switch out the serving utensils for you as well as use the fresh cheese and lettuce as to avoid as much cross contamination as possible. Most locations(this one included) is knowledgabl and all chipotle's I have been to are always accommodating. As a super sensitive celiac I have gotten sick maybe 1 out a handful of visits but that can be avoided. Go at a time when they are not busy or when they open at 11am so you have time to order and its clean and they are more patient.

Celiac friendly?

Yes

Great Chipotle experience. Told them I was celiac and before I could finish my sentence the lady behind the counter began washing her hands, sanitizing, and changing gloves!

Celiac friendly?

Yes

Usually my go to place for a quick meal when coming to Stockton. The staff is well trained, explain you're gluten intolerant and ask if they can change their gloves- they've got you covered.

Celiac friendly?

No

DO NOT EAT HERE. Staff not trained or understand celiac. Got very sick here

Celiac friendly?

Yes

This is my go to Chipotle since I live nearby and I get it all the time. I have not gotten sick yet and I don't ask for gloves changed every time. I usually base it off of if I saw a burrito made or tortilla touched, but usually when I go people get bowls. I am pretty sensitive and I have been fine here

This location is open. Haven’t had any issues here. It’s chipotle so same as every other location in terms of what is GF. Safe and quick option in this area.

Celiac friendly?

Yes

Everything is gf aside from tortillas, so all bowls are safe. They will change gloves if requested.

Celiac friendly?

Yes

I haven’t been here before so i was a little skeptical. i got to the front of the line and said i had celiac and the guy took his gloves off, went to the sink and washed up to his ELBOWS! he returned with new gloves and said he will guide me through the line so no one else can touch it so there won’t be any cross contamination! and they gave me xtra guac for free 😩🙏🏼 they rock!

Celiac friendly?

Yes

As soon as I said I have celiac they replaced the spoons, washed their hands, changed gloves, and got fresh toppings. Amazing service!

Celiac friendly?

No

Staff is clueless and careless.

Celiac friendly?

Yes

Staff was not trained on the full allergy protocol to change gloves and switch spoons but was willing to do so once I explained it. They wiped down the counter and knew to wash hands & change gloves, at least. Fresh food and no issues. A good find for pre-airport food.

Celiac friendly?

Yes

many GF choices as with any Chipotle, just make sure to advise to be careful for cross contaminations with the flour tortillas.

Celiac friendly?

Yes

Been too three different locations with my daughter recently and every time the staff was great. As soon as I said she has celiac disease, they announced it to the whole team, changed gloves and changed spoons. One person took care of her order the whole way down the line. Although there is the slight chance that an earlier spoon came into contact with a flour tortilla and then went back into it's food bin, that seems to be the only chance of contamination. My daughter is really sensitive and has felt great after. It's clear that they teach their staff about allergies/celiac disease.

Have not had any gluten issues and the food is Chipotle good. Knocked off a star because the service is slooooow. Will never order on the app again, waited 30 minutes and watched the line go through twice while waiting. Another woman waiting was given a chicken meal because they’d run out of steak she’d ordered. No conversation, she was just handed chicken. After waiting over 30min, she just took it. Mentioning because there could be the same laxness with gluten, but I’ve been ok so far.

Celiac friendly?

No

This was the worst Chipotle I have been to in terms of Celiac safe. The staff was untrained, not knowledgeable and rude. The employee did go to the back to wash his hands and put on new gloves. However they refused to use safe ingredients from the back. They told me they would only serve from the line. I explained the spoon may have touched the flour tortillas. They said there was no problem and brought out the cheese bag to show me the nutrition label - not helpful. They openly talked about us to each other and rolled their eyes. I then asked about their chips and they told me they are flour not corn. Unless there was a change they truly had no clue.

Celiac friendly?

Yes

Staff is knowledgeable and a lot of GF options

Celiac friendly?

Yes

Fabulous! Willing to change gloves and spoons if you ask. Lots of options, one of the few places I don’t get sick when I come to visit Birmingham

Celiac friendly?

No

Have had good experiences here in the past but on this visit they were clearly touching the serving utensils to the flour tortillas as they were making the burritos. They seem pretty good on most protocols (glove changing, offering fresh cheese) but contaminating the rice unnecessarily is a pointless fail.

The wonderful healthy options of Chipotle makes this place a frequent stop for my gluten sensitive daughter and I!

Celiac friendly?

Yes

I love getting the burrito bowl. They are very clean and organized. You can see exactly what is going on with your food so if anything is going into it you don’t want or any cross contamination, but I’ve been happy with every order. Great people there and great food!

Went here for the first time today. Told the server about gluten issue and he was extremely friendly and attentive. Retrieved a fresh towel and wiped down all the counters washed his hands and put on fresh gloves. I was very happy/secure with the experience.

Celiac friendly?

Yes

Staff knew what to do when I said celiac. Washed hands, new gloves, new serving utensils.

Celiac friendly?

No

I've eaten at other Chipotle's and had no problem. But this one in the ATL airport was different. I told the first employee at the counter that I have a gluten allergy and asked her to change her gloves. She gave me *major* attitude and that look that makes you feel horrible for asking. She then proceeded to change her gloves, but did it at a snail's pace (I'm talking almost 4 minutes just to change gloves), making me feel even more terrible for making the people behind me wait (normally I wouldn't feel as bad but we're at an airport and I'm sure many people were trying to get to their gate to board). Once she came back she made my salad with meats and beans, and then passed in on to the next employee. I then asked him to change his gloves, which he was happy to do, but it still made everyone else behind me even more backed up. The first employee should have just made my meal the whole way to avoid this problem. While I was waiting for the second employee to change his gloves, the first employee made the customer behind me's burrito (clearly touching the flour burrito). She then *reached over and touched my bowl - the INSIDE of it - to push it over to make room*. I told them I could no longer eat it because she touched the food with contaminated gloves. I felt horrible for wasting the time of the customers in line behind me. And because this whole encounter took much longer than it was supposed to, I had to go straight to my flight and wasn't able to get any other food (that's my fault though, should've arrived earlier at the airport). Anyways, I'll continue to go to the Chipotles I know I can trust, but I will never come to the ATL airport Chipotle again.

Celiac friendly?

No

Have gotten sick multiple times from this location. They frequently do not follow the protocols of having one person make your whole order, resulting in gluten contaminated gloves touching your food. Tired of getting sick; I will be going to a different location in the future.

Celiac friendly?

Yes

The servers will change their gloves if you ask them to :)

Celiac friendly?

Yes

The staff was extremely knowledgeable and positively responsive. They immediately removed their gloves and washed their hands and handled my order from start to finish. I’ve eaten at this location and Viera a few times with no issues.

Celiac friendly?

Yes

Their food is the best! They say all of their gluten free stuff on their website. Really easy place to get gf food.