There were zero precautions taken when I said I was gluten free, though I didn't use the word allergy. in fact she changed gloves to do my nephew burrito then finished my bowl. They were nice and the food was fresh though.
— Not at all
— Some
— Good
I started my order saying I had celiac. The server immediately changed his gloves and called for fresh lettuce & cheese( as they reach in those containers with their gloved hands.) Without my needing to ask. I had no cross contamination issues. I will be back!
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
As soon as we told staff we were gluten free 1 wiped down area while another washed his hands and put on new gloves. The manager brought clean spoons and fresh lettuce and made sure his staff were doing all this. All with a smile.
Yes
I have had Chipotle several times in the past few months, and I have never once had a problem! On one occasion, the server who started my food off heard that I had an allergy and changed his gloves, but forgot to tell the rest of the line to change theirs. I noticed it as they were preparing it, and they were more than happy to remake my food entirely.
They are incredibly allergen-conscious and they don't make an uncomfortable big-deal out of it. Highly recommend for fast food that's safe!
Yes
tell them you have a food allergy and they got your back.they will get toppings from a separate container if you ask.
Excellent..changed their gloves and gave me ingredients from gluten free containers :)
The fact that the staff is happy to change their gloves is sweet, however, it won't necessarily make a difference if they've already been reaching into ingredients with traces of wheat on previously worn gloves. The thought is quite appreciated though.
Sincerely,
A Celiac's Disease Glutard :-)
Burrito bowls are always good.
Changed their gloves as soon as I mentioned gluten free.
Yes
Great experience! They easily answered my questions, changed gloves and brought out fresh cheese and lettuce as soon as I mentioned having a gluten allergy. Will definitely be back.
— Most
— Good
Employee took precautions
— Very
— No gluten-free information on the menu
— Most
— Good
They announced that I needed to have a gluten free bowl made, wiped down the entire counter and changed gloves. Also got lettuce and cheese out of a separate container from the fridge. Really appreciated them doing all of that without me even asking! Best chipotle.
— Very
— Most
— Excellent
Best chipotle
— Very
— No gluten-free information on the menu
— Most
— Excellent
— Most
— Excellent