Chipotle

I started my order saying I had celiac. The server immediately changed his gloves and called for fresh lettuce & cheese( as they reach in those containers with their gloved hands.) Without my needing to ask. I had no cross contamination issues. I will be back!

As soon as we told staff we were gluten free 1 wiped down area while another washed his hands and put on new gloves. The manager brought clean spoons and fresh lettuce and made sure his staff were doing all this. All with a smile.

Celiac friendly?

Yes

I have had Chipotle several times in the past few months, and I have never once had a problem! On one occasion, the server who started my food off heard that I had an allergy and changed his gloves, but forgot to tell the rest of the line to change theirs. I noticed it as they were preparing it, and they were more than happy to remake my food entirely.

They are incredibly allergen-conscious and they don't make an uncomfortable big-deal out of it. Highly recommend for fast food that's safe!

Celiac friendly?

Yes

tell them you have a food allergy and they got your back.they will get toppings from a separate container if you ask.

Excellent..changed their gloves and gave me ingredients from gluten free containers :)

The fact that the staff is happy to change their gloves is sweet, however, it won't necessarily make a difference if they've already been reaching into ingredients with traces of wheat on previously worn gloves. The thought is quite appreciated though.

Sincerely, A Celiac's Disease Glutard :-)

Burrito bowls are always good.

Changed their gloves as soon as I mentioned gluten free.

Celiac friendly?

Yes

Their chip are NOT GF. Not sure why Chipotle as a company does not inform their patrons of that. The flour tortillas & chips are not gluten free.

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Average

I watched the guy in front of me order his burrito and the assembly line 😒 worker took the burrito and just flopped it right in front of the chicken I was about to order and it has hanging onto the meat! Then she had taken too mush rice and removed it off the burrito and put it back in the container. I will never again eat here. And then the added fact they make it so impersonal, you are just a number service was awful. My husband had to wait an extra 25 minutes for his online order. Worst chipotle ever.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

The staff was very helpful and seemed quick to understand that as a celiac, I needed gluten free, caution, and changed gloves, etc. We were given a handy card, which specifies which allergens apply to which foods, and were pleased to find that most foods are gluten free! I had a steak burrito bowl with most of the gluten free fixings, and so far, feel fine! :)

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for lunch
• Good for takeout
• Good selection of healthy options
• Offers outdoor seating

Willing to change gloves if you tell them you are GF. Everything else is gluten-free except the flour tortillas

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

While Chipotle is good at GF, it is not celiac friendly. This is because they use the same spoon for the rice/beans that touches the tortillas when doing burritos, which goes back into the beans/rice contaminating it (even if they change utensils). Unless they are willing to pull all fresh ingredients from the back (which for us they haven’t been), we can’t eat here. It does taste yummy!!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout

Chipotle has been my "go to" lately but I am starting to lose confidence in them. According to their allergen menu, only the tortillas have gluten in them. There can be cross contamination, so you have to tell the server of an allergy or sensitivity so they can change their gloves (but I had a server change her gloves and then touch the flour tortillas before fixing my salad). I have a wheat allergy and eat here 1-2 times per week with no major problems so far! The employees are not well educated about allergies. Chipotle needs to at least have a discussion during training about gluten/wheat allergies. An employee recently told me "not to worry about my wheat allergy because they only have flour tortillas, not wheat." Huh?!?

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout
• Good selection of healthy options
• Good vegan options
• Offers online ordering

I went in to get a burrito bowl and their was a customer in front of me getting a burrito with a flour tortilla and the girl making the taco literally scooped the chicken with a spoon and touched the whole flour tortilla with the spoon and put it back in the chicken. I had to leave due to cross contamination.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Offers online ordering

I have celiac disease and eaten at Chipotle many times (and in many different states) have never had a problem eating there. If you tell them you have a gluten sensitivity, they will wash their hands and change their gloves. Also, you can ask them to get lettuce and cheese from the back.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for takeout
• Offers delivery
• Offers online ordering

The staff was not knowledgeable about if any foods were GF! So disappointed!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I made them aware that I had Celiac and I asked if they could change gloves and they did not hesitate. The guy not only changed his gloves but also washed his hands thoroughly before putting on new gloves. He followed my meal all the way down the line. Amazing customer service and awesome food. I ordered the veggie bowl and had no reaction at all.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Offers outdoor seating

I am not Celiac but am extremely allergic to gluten. This is my go to food. It is a relief that the only item they sell that has gluten is their tortilla. I get their burrito bowl everytime and have never had a reaction.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Definitely my go to safe place for gluten free options.

Celiac friendly?

Yes

Great experience at this location. I asked the server to change their gloves before making my order and they were very kind. Food tasted great and didn’t feel sick after.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I was making on line order , and they have no option for gluten free tortillas.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

When we eat here I tell them I’m celiac and they change their gloves!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for lunch
• Good for takeout
• Offers online ordering
• Offers outdoor seating

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I have eaten at this location twice and did not get sick either time. I ask the staff to change their gloves and they are very accommodating.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I keep wanting to give Chipotle another chance, b/c it tastes so good, but I’m done now. They will chance gloves and serving spoons, if you ask, but I still often end up sick. I think too many serving spoons touch too many flour tortillas throughout the day and everything is too contaminated.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for lunch
• Good for takeout

Everything at Chipotle is gluten-free except the tortillas. The staff is considerate & will change gloves when serving celiac / gluten-allergic customers.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for breakfast/brunch
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Offers online ordering

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I was diagnosed with celiacs after I had surgery on 8/10. I have been strictly GF since. Nervous about going out to eat ive bern doing lots of research. I saw one of the better fast food chains to go is chipotle. So I went in today and asked “ the only gluten item you have is the flour tortilla correct?!” The young man did not know so he asked someone else, they also did not know. A few seconds later another gentlemen comes over and hands me a small pamphlet of their allergen list. The only item that contains gluten is their flour tortillas. The man then instructed to change their gloves. Not even a minute later everyone one the food line changed their gloves and did not make any rude comments or facial expressions or annoyance. I ordered my food and thanked them. I was very thankful someone was aware of cross contamination and I am able to eat here. So far tonight I’ve had no problems, fingers crossed I’m on tomorrow as well! The food was delicious as always!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies
• Offers online ordering
• Offers outdoor seating

Very knowledgeable about avoiding cross contamination. Online allergen menu indicates which items have gluten (most items are good besides the flour tortillas)

Celiac friendly?

Yes

I have ordered the same things from multiple locations my entire life and get sick all of a sudden now when switching locations.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout

The only item on the menu with gluten are flour tortillas, so it’s easy to avoid food with gluten ingredients. I usually get a chicken or carnitas bowl. I sometimes splurge for chips and queso.

If you are sensitive to cross contamination, make sure to tell them. I have celiac, and I have been glutened once, out of at least 20 visits.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Good with other allergies
• Offers delivery
• Offers online ordering

High school level education. Despite changing gloves, spoons, still got hit. They try, but don’t have a regimented system to ensure contamination free. Again, they try, so, they get credit.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for dairy-free
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies

All I had to do is say I am Celiac and they told me all the precautions they would take to prevent cross contamination. Everything is GF except the flour tortillas. They changed gloves, changed serving spoons or for new product for all the items I wanted. I told them I was impressed with all they were doing. They were surprised saying that is their protocol.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Good vegan options
• Offers delivery
• Offers online ordering

They are so kind to gluten free people. I can't eat the meat because it's processed always makes me sick but the white rice and chips and guac are amazing

They changed gloves and it looked like they were careful. Unfortunately, the food was cross-contaminated and I'm sick.

Celiac friendly?

No

I would give zero stars for this location, if possible. Both my daughter and I can't eat gluten. Chipotle has always been a safe place. However, this location clearly doesn't provide training to all of their employees regarding gluten-free food prep. We tried to order food, but the employee refused to change gloves and/or wash hands. I thought she couldn't hear me, but realized she could and had no idea what to do. We left without food.

Celiac friendly?

No

So good! This is one of my go to places. They are all super knowledgeable about celiac disease. It is also very comforting to watch them wash their hands and make the food in front of you. All of there ingredients are GF the only thing that isn’t is the tortillas but you can easily get a burrito bowl with anything you want in there!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Staff will change gloves if asked.

Celiac friendly?

Yes

Wow. They remove gloves, wash hands and put on new gloves!! Then they remove ALL utensils and use fresh ones. The only gluten item is flour tortillas EVERYTHING else is GLUTEN FREE!!!! Yum

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Offers online ordering

NOT CELIAC FRIENDLY!! The service is good and the staff will wash their hands and change their gloves if asked. But after that, they really have no clue about the safety precautions that are necessary for a person with Celiac Disease. For example, I order the chicken bowl. They change their gloves, then use the same clean gloves to open the refrigerator unit to get new bins of cheese and lettuce. Then they use those same gloves (now contaminated by the refrigerator handle) to scoop out the cheese and lettuce into the burrito bowl. This is the point of cross contamination which makes me sick every time. My suggestion is simple. Use TONGS to grab the cheese and lettuce. This would help many of us who are highly sensitive to gluten and cross contamination.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Offers delivery
• Offers online ordering
• Offers outdoor seating

I love Chipotle and ordered a burrito bowl and chips with queso, but I felt so sick within an hour of eating it. Not sure if it was cross contamination but now I’m afraid to eat here again.

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Manager made my bowl in the prep area. She also cooked me an order of fresh fajita veggies. Beans in Indy chipotle taste better than nyc beans 🤔

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Staff at this location are very knowledgeable about gluten free procedures. All I say is I have a gluten allergy, and the person goes down the line changing out the spoons, taking the cheese from the unused containers stored under the line, washes their hands, changes their gloves and that one person completes the order from start to finish. I’ve gone multiple times and have seen multiple workers there, they all do this. It’s fantastic. I love this location.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Offers outdoor seating

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Chipotle is one of my "go to" places. I visited this location while in town and it was great.

Celiac friendly?

Yes

Traveling with celiac can be emotionally draining. I walked in and asked if they were familiar with what gluten is, no hesitation and was answered yes, gloves off, hands washed, new gloves on and started changing utensils. All the employees seemed to know how to handle things to keep me safe. A thank you to the employees there is not really enough as the same restaurant down the road looked at me like I was crazy when I asked about gluten free options. Great lunch with great service, can’t beat that!😊

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They’re always willing to Change gloves and I feel safe eating there.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I always get sick from this place. I mention my allergy and they change their gloves/ get separate spoons but they put the spoons in the same main containers.... their chips are NOT gluten free. They told me they were and I got very sick not educated at all apparently

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Had no clue what gluten free is despite their menu offering a gluten free tortilla or taco shell.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Every filling is gf. The only thing not gf is the tortilla. Which is sad because real tortilla are made from corn not wheat. Take the bowl then

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies

Will wash hands, change gloves and use disposable scoopers if you inform them of your "allergy." Everything is gluten free except for the burrito wraps. The shredded cheese and lettuce is grabbed with their gloves so it would be cross contaminated. They will get fresh from the back if you ask. I just try to avoid going when it's busy as to not hold up the line. 🤷🏼

Celiac friendly?

Yes

I asked them to change gloves because of an allergy to the tortilla. He immediately dropped the tortilla he was holding directly over top of the rice containers. Then washed his hands, changed gloves and grabbed the empty tortilla wrapper. He crumpled it up threw it away and then asked if I wanted a fresh tortilla and opened the new tortillas..... Need I say more?

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Average

i found a long strand of hair in my burrito and the rice was definitely undercooked, i could taste how hard some rice were. the meat was dry and too bland. everything was too salty and i couldnt even finish my food. TERRIBLE SERVICE!!!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

How much of the menu is available gluten-free?

— Not Much

They refused to serve me, citing cross-contamination. I even emailed their headquarters. They said no.

They refused to serve me, citing cross-contamination. I even emailed their headquarters. They said no.

They refused to serve me, citing cross-contamination. I even emailed their headquarters. They said no.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for takeout
• Good selection of healthy options
• Good vegan options