I LOVE Chipotle for gluten free. It is the main place I go now in Plattsburgh if I don’t want to have cross contamination or an allergic reaction. Their burrito bowls are delectable, filling, and easy! Just let them know so they can wash their hands and change gloves in case they just rolled a burrito!
— Very
— Most/All
— Excellent
Will change gloves, wash hands, and get separate cheese and lettuce if you ask. It really depends on the person you get when you order though. I’ve had both really good and really bad experiences. Most of the time the workers are very friendly but I’ve had a few of the workers get visibly irritated when I tell them I have celiacs.
The food is always good. I love getting the rice bowls and they’re fantastic.
I would give it 5 starts if some of the employees weren’t so rude. A few get visibly upset when they have to wash their hands and change their gloves. It’s just an unsettling feeling when they’re making your food and it’s honestly just really rude.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Good
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Once I mentioned my children both had celiac, the server immediately removed his gloves without me asking and then asked if they were going to want cheese and lettuce. I said yes, so he requested a fresh cheese and lettuce container )since other workers are touching flour tortillas and then the lettuce and cheese). We were very pleased and felt confident that it was safe to eat.
Yes
I discovered while traveling last month that not every Chipotle is as good about GF service as this one, so I feel lucky to live near them!Everything on the menu is GF except their flour tortillas, and all the toppings except the cheese is handled with utensils that never touch the tortillas, so crosscontamination has never been a problem for me.They are happy to wash hands & change gloves and to wrap corn tortillas in foil before heating to avoid crosscontamination (though I usually order a burrito bowl). They have never made me feel awkward or like an inconvenience over it, either.
Yes
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
— Very
— Some
— Average
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
— Somewhat
— Most/All
— Excellent
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
— Somewhat
— Some
— Excellent