I was told my tacos would come on corn tortillas. They came on either flour or a mixture of corn and flour. I wrote corporate and didn’t receive a response. Thank goodness I don’t have celiac.
I have celiac disease. They changed their gloves and had a dedicated person take my food through. I still got sick. Not Celiac Safe.
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Good food, and fast, I always go with a bowl. The only negative experience I've had there was that when I asked the server handling tortillas to change gloves he rolled his eyes and sighed at me, I have him a bit of a lecture for that.
A good choice for GF fast food. I try to stick with a salad or rice bowl, just to avoid the carbs, but overall the food is good and GF trustworthy.
Good but Qdoba is better in my opinion.
Food was pretty good. The corn tortillas are not actually gluten free. The burrito bowl was good and less likely to have cross contamination (wheat tortillas are slid across counter like at subway). A good option for food on the go.
What's not to love here?! Totally worry-free GF eating because almost everything offered is GF! Been a long-time fan even before needing to find GF. Food is always hot, fresh, healthy and delicious. If you've passed by this place thinking its just another Mexican fast-food joint, do yourself a favor and give it a try. I've never had a bad meal here, and that's really saying something about a fast-food-type restaurant!
They change out the serving spoons from the already contaminated bins as well as gloves and sometimes they wash their hands too. They use new cheese, lettuce and anything they stick their hands in. Unfortunately employees don't really know or care. Last visit we got an eye roll and cross contaminated. Probably our fault for going on a busy Saturday.
— No gluten-free information on the menu
One server wasn’t sure what I was talking about, but another knew what to do and walked her through it. Got new utensils, changed out gloves and toppings. They were patient and kind and the food is tasty.
This chipotle is hit or miss. Sometimes they follow all allergies protocols and sometimes they don’t. Don’t order online
— Not at all
— Gluten-free items are marked on the main menu
When I walked up to the counter, I asked the tortilla employee to change her gloves because I have celiac. She immediately did, and THEN went above and beyond and changed ALL of the utensils I needed, without me even asking.
Totally clueless about celiac gluten allergy protocol. Tried to explain changing gloves, using new containers of food etc. It was like pulling teeth. Finally changed gloves but wouldn’t get food from fresh containers. Another employee rolled her eyes at us when we asked for the cheese to come from a new container. My kiddo was definitely glutened tonight. It is not safe for celiacs unlike other chipotle restaurants. Unacceptable
— Not at all