I usually go right at opening. I will set an alarm on my day off. I am hypersensitive and haven’t gotten sick. I request a new service spoon and gloves and a wipe down of the counters. They usually just use the new spoon for all the containers. The staff are usually nice. Avoid the tortillas obviously. Avoid corn as well because their website says the place they get food from has corn and wheat cross contact.
— Somewhat
— Most/All
— Excellent
Chipotle overall can be really good for celiacs as long as you avoid the tortillas and corn products including chips, corn salsa etc. With this particular store your experience can be varied based off which staff member helps you with your order. The last couple times I've gone I have been met with eye rolls and huffing while ordering my food. If you do go be extra vigilant and advocate for yourself and what you need. I had gotten a chicken bowl with rice beans cheese and a side of guacamole. When I asked for the staff member to change gloves, change spoons and get fresh cheese that had not been crossed contaminated that is where the service was not great. I had even gone between the lunch and dinner rush to make sure that the staff were not busy.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Average
They are the best, we eat here all the time and they are very helpful with food allergy requests
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
My favorite chipotle! If I order on the app, I label my meal as “name + gluten allergy”. The staff always changes their gloves before handling my bowl. I’ve never gotten sick!
— Very
— Some
— Excellent
We asked to eat Gluten Free. The person in charge along with line workers changed gloves, wiped surfaces, got out new serving utensils, got all fresh food needed for our orders and made our bowls. We appreciated their thoroughness and concern.
— Very
— Excellent
Yay for the Westview Chipotle in Frederick! I told the woman behind the counter that I have Celiac's and she immediately changed her gloves and personally handled my order thru the entire serving line.
I should have waited a few hours before giving my review. Even though the woman who served me did her best, there was still cross contamination. A couple hours later I had bloating and was running for a bathroom. Sorry but Chipotle is not Celiac Friendly.
— Not very
— No gluten-free information on the menu
— Not Much
Let me start off by saying, WOW. Never have I ever felt co fident in ordering from a non dedicated place before but they employees were EXTREMELY knowledgeable. I asked what they are gf procedures are and right away the nice employe wiped off the counter and without me having to ask he got all the ingredients fresh from the back with clean gloves and a new bowl. He was super nice and friendly, I will 100% be back here again. Seriously this is the place to go if your in the area.
— Very
— Most/All
— Excellent
I have eaten at several places of this establishment and they have always changed their gloves and utensils if you ask them to get your stuff from a fresh bin they will never had a problem at any of them but make sure you let them know.
— Very
— Most/All
— Excellent