This is my go to Chipotle since I live nearby and I get it all the time. I have not gotten sick yet and I don't ask for gloves changed every time. I usually base it off of if I saw a burrito made or tortilla touched, but usually when I go people get bowls. I am pretty sensitive and I have been fine here
Yes
I really like chipotle and for the most part my experience is pretty good. However, I always run into difficulty with this particular store when asking them to change their gloves due to my allergy to gluten and wheat. One server was very rude and refuse to change her gloves even after I explained. So I asked for the manager and she made my meal for me without apology. Another time there was a really nice gentle man who made my food for me separate from the other food which I thought was very nice of him. Overall I would not recommend this store because it's too much of a hassle getting the staff to understand your needs.
Would not recommend. Had to ask 3 different staff before one could help me with gluten free preparation. I could tell by their body language that they would rather be doing something else. This is not a gluten free friendly place and I would have just walked out had I not been meeting someone there that had already ordered. I've been to other Chipolte locations and have never been treated this poorly.
No
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
My favorite chipotle! If I order on the app, I label my meal as “name + gluten allergy”. The staff always changes their gloves before handling my bowl. I’ve never gotten sick!
— Very
— Some
— Excellent
We asked to eat Gluten Free. The person in charge along with line workers changed gloves, wiped surfaces, got out new serving utensils, got all fresh food needed for our orders and made our bowls. We appreciated their thoroughness and concern.
— Very
— Excellent
Yay for the Westview Chipotle in Frederick! I told the woman behind the counter that I have Celiac's and she immediately changed her gloves and personally handled my order thru the entire serving line.
I should have waited a few hours before giving my review. Even though the woman who served me did her best, there was still cross contamination. A couple hours later I had bloating and was running for a bathroom. Sorry but Chipotle is not Celiac Friendly.
— Not very
— No gluten-free information on the menu
— Not Much
Let me start off by saying, WOW. Never have I ever felt co fident in ordering from a non dedicated place before but they employees were EXTREMELY knowledgeable. I asked what they are gf procedures are and right away the nice employe wiped off the counter and without me having to ask he got all the ingredients fresh from the back with clean gloves and a new bowl. He was super nice and friendly, I will 100% be back here again. Seriously this is the place to go if your in the area.
— Very
— Most/All
— Excellent
I have eaten at several places of this establishment and they have always changed their gloves and utensils if you ask them to get your stuff from a fresh bin they will never had a problem at any of them but make sure you let them know.
— Very
— Most/All
— Excellent