The staff was very knowledgeable and changed gloves and utensils. They did not put the bowl on the counter and made sure to ask if there were any other precautions that they needed to take for me. They told me everything was gluten free but the tortillas. I didn’t get sick after eating there.
— Somewhat
— Most/All
— Average
We travel alot and give Chipotle for a quick easy meal. I am C but say gluten allergy for ease of explanation. They changed gloves. Were very helpful and kind.
The staff was happy and knowledgeable to accommodate celiac! They washed hands, changed gloves, AND spoons! Wow! I feel safe!
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
I’m not sure if there food was bad, they forgot some how, or they just weren’t gluten free but I got extremely sick from the one time I’ve eaten there! But the service other then they had no idea what celiac was they were very kind.
The staff was amazing! I mentioned before placing my order that I had a severe gluten allergy (easier than explaining Celiac) and before I could finish speaking the staff member had already taken off his gloves and began rewashing his hands. The staff was able to articulate which items were safe for Celiac sufferers and were super friendly to boot! HIGHLY recommend.
Yes
My favorite chipotle! If I order on the app, I label my meal as “name + gluten allergy”. The staff always changes their gloves before handling my bowl. I’ve never gotten sick!
— Very
— Some
— Excellent
We asked to eat Gluten Free. The person in charge along with line workers changed gloves, wiped surfaces, got out new serving utensils, got all fresh food needed for our orders and made our bowls. We appreciated their thoroughness and concern.
— Very
— Excellent
Yay for the Westview Chipotle in Frederick! I told the woman behind the counter that I have Celiac's and she immediately changed her gloves and personally handled my order thru the entire serving line.
I should have waited a few hours before giving my review. Even though the woman who served me did her best, there was still cross contamination. A couple hours later I had bloating and was running for a bathroom. Sorry but Chipotle is not Celiac Friendly.
— Not very
— No gluten-free information on the menu
— Not Much
Let me start off by saying, WOW. Never have I ever felt co fident in ordering from a non dedicated place before but they employees were EXTREMELY knowledgeable. I asked what they are gf procedures are and right away the nice employe wiped off the counter and without me having to ask he got all the ingredients fresh from the back with clean gloves and a new bowl. He was super nice and friendly, I will 100% be back here again. Seriously this is the place to go if your in the area.
— Very
— Most/All
— Excellent
I have eaten at several places of this establishment and they have always changed their gloves and utensils if you ask them to get your stuff from a fresh bin they will never had a problem at any of them but make sure you let them know.
— Very
— Most/All
— Excellent