This is the first restaurant I attempted to go to after my celiac diagnosis. They were amazing! Right away the lady took off her gloves, washed her hands, asked if I wanted new ladles, brought out fresh lettuce and she was the only one who handled my food the whole time. They made me feel human again.
Delicious as usual and awesome service for gluten free! Even a new employee knew the steps for everything and unlike some locations they are super careful. She washed her hands and changed gloves, another employee asked what items I wanted and took out the spoons himself. She got new spoons for each item and fresh cheese and lettuce and I didn’t feel awkward at all. Obviously management of this location cares to cater to those with allergies which I really appreciate!
Where ever I go to Chipotle I have never gotten sick and the food is made quick. They give you a filling serving and have lids for later, it also heats up fairly good for later.
They were great about cross contamination. They washed their hands, changed gloves and used a separate spoon to dish out my burrito bowl. Chipotle is my go to for Celiac friendly meals.
It's chipotle. Staff at this location seems very knowledgeable.
Do I really need to explain?
I live off burrito bowls here!! Always great service, chips have gone with non-Gmo now too!
Decent fast food, not great. Not good Mexican food. Overall I'd say 3 stars for food, but this is one if the only fast food chains I feel safe eating at so extra star. I usually just get a bowl. But still, thanks for keeping the corn tortillas just corn! That taco option is always there for me
I love Chipotle! This is the easiest restaurant I have found to eat at needing to be gluten free, dairy free, and soy free. I always get a burrito bowl & love it!
Very knowledgeable staff, they were more than happy to change gloves and wipe the prep station before making our tacos. The new vegan sofrito mix is very good, and it's nice that the taco shells are not cross contaminated with fryer oil.
The naked burrito bowl will not "just do". It is a delicious gluten free burrito alternative! And Chipotle has gourmet level ingredients, your taste buds have to be dead to not taste the perfection.
They didn’t seem at all knowledgeable about gluten. They washed their hands and changed their gloves, then handled tortillas right afterward. I did ask him to change gloves again and he complied. The other one washed and changed gloves after my order was already made. They used the same cheese and I crossed my fingers, but I got glutened, a pain, but when you don’t prepare your own food, it happens.
I eat here at least once a week. The staff is always willing to change their gloves and utensils, even when the line is out the door. Everything here is gluten free aside from the tortillas and soft shells, and its easily made dairy free without cheese or sour cream.
Every time I go to this location they are super accommodating. They change out gloves and utensils, grab me fresh cheese and lettuce. I’m always hesitant to go to chipotle locations but never this one.
Staff was incredibly friendly and knowledgeable. They changed gloves, washed hands, wiped down counter, and got out new guacamole and salad that hadnt been touched by gloves. So refreshing to have people be super careful and kind about gluten issues. Wonderful place.
The staff here didn’t miss a beat. Without asking they wiped down all the work surfaces, informed me that all options excepting the soft tortillas were gluten-free. They took cheese and lettuce from a fresh bin and changed all gloves before helping. Great service, conscientious employees and wonderful experience.
I’ve been here several times since I was diagnosed and haven’t gotten sick. I am sure to tell them I have a wheat allergy when I first come in (there was some confusion when I used the word “celiac”) and they change their gloves immediately. They normally pass your food down the line to the next person if you don’t have an allergy, but when I tell them GF the same person with clean gloves is the only one that handles my food. I live for the burrito bowls.
Their premade crispy corn tacos avoids the problem of cross contamination with the wheat tacos. Everything else in the place is gluten free. Had 3 pork tacos with everything and a bag of chips and loved it. Directly across the street to the east of exposition park so great for lunch when going to the museums.
Good, friendly, gluten free meal, only roll bread is with gluten
The food is good and most everything except the flour tortillas are gluten free. I told the woman that I was gluten free. She took her gloves off and washed her hands and put new gloves on. The food is really yummy. I had a salad with chicken.
I love lunch on the go with Chipotle and have been eating at this location for a few years. I always stick with a salad or bowl. Stay away from the two items that workers put their gloved hands in: shredded cheese and lettuce. The lettuce for salads they seem to use tongs. Not so much at the end of the assembly line. I’ve never even asked them to change gloves and following the no cheese/no shredded lettuce rule has been enough to keep me from getting sick.
The staff was very accommodating to my being gluten sensitive. Not only did she change her gloves, she switched out the utensils for the toppings and pulled out a brand new container of cheese. She did it with a smile and was very understanding. I didn’t feel uncomfortable or weird in the least. The staff is also very friendly. Will return!
When I told the worker I was celiac he automatically changed his gloves and all the serving scoops. And did it with a smile! When I apologized for the hassle, they kindly replied “we know it’s not your choice to be celiac.” Plus, everything on the menu except the flour tortillas is gf. Hallelujah for this place!
It really depends on how adamant you are about needing them to A) change gloves B) wipe down counters C) use different utensils for your food (has touched gluten shell when laying food down) D) making sure they give you the fresh options from the back versus the front Best of luck!
Newly diagnosed, this is one of the first times I ventured outside my kitchen after being glutened at other restaurants. I was surprised at how quickly they took off their gloves and washed their hands when I mentioned a gluten allergy. They even took out fresh pans of lettuce and cheese for me and switched the utensils. I was a bit embarrassed to cause such a fuss (newly diagnosed), but also very grateful for their care. I almost cried. And, more importantly, I didn't get sick.
Updated review- I agree with previous poster that service has gone downhill in the past few years. The last time I ate there I asked for soft corn tortilla, they get my flour without my knowledge, and I got sick. I found out later from a friend that they don’t make soft corn tortillas anymore... previous review- Delicious food and I've never had a problem here. The staff is happy to change their gloves and don't complain. I love going to a restaurant where I can eat almost everything on the menu.
Chipotle policy has a worker change their gloves for you and follow you down the line to build your meal if you mention having a gluten or any other allergy. Now of course, others' hands have been in the toppings that don't use spoons, so if you skip the lettuce and cheese, you can eat safely here and at any Chipotle.
This is my favorite location of all the Chipotles. All my favorite managers are there. They helped me learn how to eat safely through trial and error. Almost always I request untouched, unseasoned rice and whatever is fresh and hasn't hit the line yet. Everything in the back is 100% gluten free. There is only a chance of cross contamination on the line so I use anything from there sparingly - if at all. As long as you are willing to be flexible and patient you can have anything that they are making fresh. You can even call ahead and ask them what is low and will be replaced and to keep it off the line until after they make your bowl. Chipotle is the best!
The staff were super helpful. They switched their gloves, wiped all of the surfaces, and got new spoons for all of the food. Chips have a dedicated fryer for the chips, which are gluten-free. Tacos and bowls can be made gluten free. Very good service and food. 👍
I have never been disappointed by this place. It is one of my go to gluten free food places.
I come here for lunch during work a lot. I ask them to change their gloves and unless they’re newer they know to stay with you all the way through the line. I ask them to get lettuce and cheese from a new container so there’s no cross contamination.
Unlike other Chipotle locations I have eaten at, the staff was unwilling to get ingredients from the back which hadn’t already been contaminated by burrito making. I declined to order but I ate some of my kids’ chips, which were stale and over-salted. My husband reports his burrito was badly wrapped and he had trouble keeping it together. All around I would not visit this location again.
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If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field.