Chipotle

16 ratings
$ • Quick Service Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Rice Bowls, Tacos

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
10 ratings

As rated by the community

6415 N. Illinois St.
Fairview Heights, IL 62208

Most Recent Reviews


Celiac

Overall Rating

Review


This location unfortunately has steadily gone downhill, and I no longer trust eating here due to cross contamination, careless staff, and uncleanliness.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago read full review

Celiac

Overall Rating

Review


I’m amazed that this got good reviews, for celiacs it is unsafe. I asked the guy taking my order to change his gloves as it was for an allergy, he did but seemed a little put off by it actually. But anyway, he started my bowl and then passed it on to someone that hadn’t changed their gloves and had been touching a tortilla immediately before. Also, I’m sure touch the ladles to the tortillas at times, there’s no way they don’t in this situation. And one of them even grabbed shredded cheese with her gloved hand that had been touching a tortilla. I am unsure how anyone with celiac would feel safe eating here...

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for takeout
  • Offers outdoor seating
Updated 2 years ago read full review

Celiac

Overall Rating

Review


Love this place! Pretty much everything is gluten free except for the flour tortillas. Of course I would always double check their allergy information online for any changes. Never had a problem eating here. My go to fast food place.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Gluten-Free Menu
  • Rice Bowls
  • Tacos

Categories

  • Allergy Friendly
  • Brunch
  • Dairy-Free Friendly
  • Fast Food
  • Healthy
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Mexican
  • Nut-Free Friendly
  • Online Ordering
  • Outdoor Seating
  • Paleo Friendly
  • Peanut-Free Friendly
  • Quick Service Restaurant
  • Takeout
  • Vegan Friendly

Notes


Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.

From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."

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More Reviews


Celiac

Overall Rating

Review


They are very nice and will always change gloves when asked. I have never in my life gotten sick, and I have eaten here a lot.

If you eat here you cannot get a burrito or a taco, but you can get a bowl! The bowls have all the same stuff that the burritos and tacos have, except for the shell/wrap/tortilla. Everything they put inside the food is gluten free. The chips are also all gluten-free corn chips.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
  • Offers online ordering
Updated 3 years ago read full review

Celiac

Overall Rating

Review


I swear, every Chipotle I go to gets better about their gluten free standards! When I told them I had Celiac, I asked them to wash their hands and change their gloves, and they not only did that, but they also washed off the counter and changed out all of the spoons!!! Phenomenal service!!!!!!

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Based on others' reviews, I stopped at the Chipotle in Fairview Heights, IL, hungry and eager to try their menu.

I walked in, up to the counter, and asked for gluten free options or a menu. The counter stared at me as if I had asked him for drugs, and looked around helplessly.

I told him to forget and walked out, not wanting to stand around while he hunted up someone.

Updated 6 years ago read full review

Overall Rating

Review


Eat here once to twice a week, never any issues. They will change out utensils and wipe counters as well as gloves. Super accommodating!

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


I love this place. they are so careful. they wipe down the entire line and put foil over everything they touch. they use new utensils for all the things they use on your food. my favorite place to go.

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Symptomatic Celiac

Overall Rating

Review


BEST gluten free service I have ever seen! We will definetly be back!!

Updated 9 years ago read full review

Celiac

Overall Rating

Updated 9 years ago read full review

Overall Rating

Review


This particular restaurant is always friendly, knowledgable about the chain's gluten policies, and blazing quick. Been here several times and have not yet had cross-contamination issues.

Updated 9 years ago read full review

Overall Rating

Updated 10 years ago read full review

Overall Rating

Review


Most gluten free friendly restaurant staff I have ever seen. Not only happily changed gloves but wiped everything down, changed utensils and got fresh cheese and lettuce from the back. Long time since I have eaten out with such confidence that I wasn't going to get sick!!!

Amazing staff with great attitude!!

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


Always a good choice when I need to eat out and know I am getting gluten free.

Celiac friendly?

Yes

Updated 10 years ago read full review

Celiac

Overall Rating

Updated 11 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


I appreciate their variety of gluten free options. My daughter complains about the beans being spicy but she’s just a picky eater overall. She does enjoy the rice, queso, chicken, chips, etc. I like that I can get her a full kids meal here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


A manger is celiac and makes an effort however there is a lot of cross contamination and any type of veggie will have gluten contamination because the quesadillas are cut on the same cutting boards all veggies are cut on with minimal sanitizing and no discretion of which one is veggies only

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Dog friendly
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegetarian options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating

Overall Rating

Review


Yikes. I've seen some Chipotle's that are fairly safe but today was not it. The server knew what cross contamination was, and she changed gloves, washed her hands, wiped down the counter, but while she was wiping everything down crumbs were falling back into the bins, and I was watching them serve before hand and the ladles would brush right against the tortillas before going back into the containers. It was probably right after the rush too. Didn't even bother ordering because I knew I'd be sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Offers delivery
  • Offers online ordering

Overall Rating

Review


Not to bad. Have to explain a little w some staff members. Never had an issue

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Not celiac level gluten free friendly, unable to get food from the back and don’t really understand cross contamination!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

More Info