Chipotle

16 ratings
$ • Quick Service Restaurant
66% of 3 votes say it's celiac friendly
6415 N. Illinois St.
Fairview Heights, IL 62208

Top Reviews


Celiac

Overall Rating

Review


I’m amazed that this got good reviews, for celiacs it is unsafe. I asked the guy taking my order to change his gloves as it was for an allergy, he did but seemed a little put off by it actually. But anyway, he started my bowl and then passed it on to someone that hadn’t changed their gloves and had been touching a tortilla immediately before. Also, I’m sure touch the ladles to the tortillas at times, there’s no way they don’t in this situation. And one of them even grabbed shredded cheese with her gloved hand that had been touching a tortilla. I am unsure how anyone with celiac would feel safe eating here...

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for takeout
  • Offers outdoor seating
Updated 1 month ago read full review

Celiac

Overall Rating

Review


Love this place! Pretty much everything is gluten free except for the flour tortillas. Of course I would always double check their allergy information online for any changes. Never had a problem eating here. My go to fast food place.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 months ago read full review

Celiac

Overall Rating

Review


They are very nice and will always change gloves when asked. I have never in my life gotten sick, and I have eaten here a lot.

If you eat here you cannot get a burrito or a taco, but you can get a bowl! The bowls have all the same stuff that the burritos and tacos have, except for the shell/wrap/tortilla. Everything they put inside the food is gluten free. The chips are also all gluten-free corn chips.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
  • Offers online ordering
Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Allergen List
  • Gluten Free Menu
  • Tacos
  • Tortilla Chips

Categories

  • Allergy Friendly
  • Breakfast
  • Brunch
  • Dairy-Free Friendly
  • Fast Food
  • Healthy
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Mexican
  • Nut-Free Friendly
  • Online Ordering
  • Outdoor Seating
  • Paleo Friendly
  • Peanut-Free Friendly
  • Quick Service Restaurant
  • Takeout
  • Vegan Friendly

Notes


Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.

From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."

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More Reviews


Celiac

Overall Rating

Review


They are consistently careful with preparation, unless someone new is making it.(even then though, someone comes up to train them how to prepare it gluten free). Food is always fresh and delicious.

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


I swear, every Chipotle I go to gets better about their gluten free standards! When I told them I had Celiac, I asked them to wash their hands and change their gloves, and they not only did that, but they also washed off the counter and changed out all of the spoons!!! Phenomenal service!!!!!!

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Based on others' reviews, I stopped at the Chipotle in Fairview Heights, IL, hungry and eager to try their menu.

I walked in, up to the counter, and asked for gluten free options or a menu. The counter stared at me as if I had asked him for drugs, and looked around helplessly.

I told him to forget and walked out, not wanting to stand around while he hunted up someone.

Updated 4 years ago read full review

Not celiac

Overall Rating

Review


Eat here once to twice a week, never any issues. They will change out utensils and wipe counters as well as gloves. Super accommodating!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


I love this place. they are so careful. they wipe down the entire line and put foil over everything they touch. they use new utensils for all the things they use on your food. my favorite place to go.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


BEST gluten free service I have ever seen! We will definetly be back!!

Updated 7 years ago read full review

Overall Rating

Review


This particular restaurant is always friendly, knowledgable about the chain's gluten policies, and blazing quick. Been here several times and have not yet had cross-contamination issues.

Updated 7 years ago read full review

Overall Rating

Review


Most gluten free friendly restaurant staff I have ever seen. Not only happily changed gloves but wiped everything down, changed utensils and got fresh cheese and lettuce from the back. Long time since I have eaten out with such confidence that I wasn't going to get sick!!!

Amazing staff with great attitude!!

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Always a good choice when I need to eat out and know I am getting gluten free.

Celiac friendly?

Yes

Updated 7 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Great option on a road trip. They were friendly, happy to accommodate, and I felt safe eating here. Website clearly states what has gluten (just the flour tortillas!!) so I had lots of safe options. I told the first server on the line I needed GF and she happily changed gloves, and even scrubbed her hands (all the way up the wrists!) before putting on the new gloves. Next server in line saw her scrubbing, and did the same. She helped prep my family’s gluten-full food after mine, and changed her gloves again before touching my wrapped and sealed food to place on the tray. Love the detailed care with cross contact, and the friendly helpful attitude.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Solid Chipotle experience. Server immediately knew what to do when I said celiac. Washed hands. Hand sanitizer. New gloves. And then he asked me everything I was going to order and changed all the spoons at once. He got new lettuce and cheese from below (that’s the one they reach hands into- hands that have touched flour tortillas). This one is many in their chain of restaurants that keeps us trusting chipotle and choosing them no matter the city.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Celiac

Overall Rating

Review


Generally the staff is very accommodating and cleans the surface, changes gloves, delegate spoons. Only once when they were busy did they seem put out, but I didn’t care, I still insisted on the necessary precautions.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Staff washed hands, wiped off counter, changed gloves and all spoons.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Eat here almost weekly and have never gotten sick. Everything except tortillas are GF.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info