Gluten friendly. Ate at the one in the mall of America they needed some one to get out and wipe down tables. Dinning area not very clean otherwise good service and fast
Yes
Not trained...the employee looked at me like I had 3 heads when I requested gluten free and gloves to be changed.
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Good CC protocol but staff not always trained. Ask staff to wash hands and handle your order front to back.
Unfortunately this food chain is not safe for celiacs . I've seen a fair share of employees scoop rice onto a flour tortilla only to then remove the rice and place it back into the container. This habit contaminates everything as I'm sure they're doing that with the other ingredients as well. You can try asking that they get fresh ingredients from the back, technically they're supposed to have separate containers for allergy reasons, but for some reason usually don't.
— Not at all
— Not Much
— Good
Soo.. we wanted something healthy for dinner as we are traveling through.. we got a bowl, the first few people were very friendly, but the last two needed major customer service training! They were not friendly at all, and they didn’t bother to put any utensils in the bag , the damn steak was very spicy and we paid for a guacamole and it’s so flipping tiny , if we would’ve known that we would’ve ordered a small chip! This place needs some improvement.
— Very
— Not Much/None
— Poor
So I stayed away from this red for a looooong time.
Boy did I miss out!
They change their gloves upon hearing “I have celiac disease/am gluten free”.
Lots of healthy and delicious options.
The chips/wraps/tortilla are NOT GLUTEN FREE.
— Very
— Most/All
— Excellent
Gluten free is handled very well at this location.
— Very
— Most/All
— Excellent
Everything gf except tortillas
— Somewhat
— Some
— Excellent