Chipotle
$ • Quick Service Restaurant
Most Recent Reviews
My experience at this location was the worst I have ever had at any restaurant since being Celiac. The server did not wash her hands or get clean spoons. She also passed my bowl to the next server to complete my order and that server was handling a flour tortilla. I spoke up and said she cannot touch my bowl and the server told me "she can wash her hands" and rolled her eyes at me. I cannot express enough, DO NOT go to this location. Such rude service and they need way better allergy training!!!
Even with a change of gloves, Chipotle is not safe. After a trip here, my throat closed up at work. All should realize that all Chipotle's are not celiac friendly. The only way you will be safe is if you don't get cheese or lettuce in your bowl, because the employees use contaminated gloves from others burrito and taco orders to grab the cheese and lettuce; cross contamination. Unless its brand new, untouched cheese and lettuce, its not safe.
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More Reviews
The staff is totally untrained at this location. And I talked to the manager who made fun of me and was arrogant. This is the second time this has happened at this location. Stay away as I have been sick several days already.
Reviews of this Chain
Lady preparing my order was the “celiac expert” and followed all protocols. Bonus- fresh cheese from an unopened container in the back tastes better. 😀. I was very impressed with this location and happy that I can still enjoy Chipotle with my recent diagnosis.
One of the best experiences hands down ever!! We went when they had just opened in the morning and as soon as I mentioned celiac/ gluten free, the guy took a new dish cloth and wiped the counter, took out all the spoons and threw them in the sink. He then washed his hands with soap and water as I stood watching mesmerized. Goes on to grab new spoons and brings in fresh bag of cheese and lettuce from the back. Absolutely impressive!!! We had Chicken Burrito Bowl instead of the wrap of course and got an extra one for the road.
Absolutely fantastic, their staff is fantastically trained and will even change out the utensils and get fresh batch items. I eat here regularly, have yet to get sick!
Gluten frees options and service were amazing! My new favorite place!
Been here numerous times over the years with for our celiac daughter with no reactions. I’ve seen better training at other Chipotles but they are responsive and will change gloves and use clean utensils if asked.
