My experience at this location was the worst I have ever had at any restaurant since being Celiac. The server did not wash her hands or get clean spoons. She also passed my bowl to the next server to complete my order and that server was handling a flour tortilla. I spoke up and said she cannot touch my bowl and the server told me "she can wash her hands" and rolled her eyes at me. I cannot express enough, DO NOT go to this location. Such rude service and they need way better allergy training!!!
— Not at all
Most food at chipotle is gluten free.
Even with a change of gloves, Chipotle is not safe. After a trip here, my throat closed up at work. All should realize that all Chipotle's are not celiac friendly. The only way you will be safe is if you don't get cheese or lettuce in your bowl, because the employees use contaminated gloves from others burrito and taco orders to grab the cheese and lettuce; cross contamination. Unless its brand new, untouched cheese and lettuce, its not safe.
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
The staff is totally untrained at this location. And I talked to the manager who made fun of me and was arrogant. This is the second time this has happened at this location. Stay away as I have been sick several days already.
No
Total yums!!!
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
— Very
— Some
— Average
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
— Somewhat
— Most/All
— Excellent
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
— Somewhat
— Some
— Excellent