Chipotle

8 ratings
$ • Quick Service Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Rice Bowls, Tacos

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

5 Bel Air South Parkway
Bel Air, MD 21014

Most Recent Reviews


Celiac

Overall Rating

Review


No one knew what gf was. No separate ingredients (as I’m use to in NY). Walked out empty handed because I did not feel safe at all.

Updated 1 month ago read full review

Celiac

Overall Rating

Review


I was planning to have a meal here but the entire restaurant from the doors to the floors to the bathroom were disgustingly dirty. I left and went somewhere else.

Updated 4 years ago read full review

Gluten Intolerant

Overall Rating

Review


Almost everything is gluten-free and they will change gloves if requested. I've eaten here many times with no issues.

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Gluten-Free Menu
  • Rice Bowls
  • Tacos

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Mexican
  • Nut-Free Friendly
  • Online Ordering
  • Paleo Friendly
  • Peanut-Free Friendly
  • Quick Service Restaurant
  • Takeout
  • Vegan Friendly

Notes


Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.

From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."

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More Reviews


Overall Rating

Review


The first time I went to to this location I had an experience similar to a previous reviewer where no one there understood gluten allergies/sensitivity. I ended up not getting my normal order since I was worried about cross contamination. I contacted Chipotle via email about my experience and ended up hearing from the store manager about my concern. He assured me that he was going to meet with his team about food allergies and the proper procedures to prepare food when someone w declares an allergy. I returned today (a couple weeks later) and had a much better experience. I will continue to visit this location moving forward. ..

Updated 10 years ago read full review

Overall Rating

Review


I let the first person on the line know I had a gluten allergy and she just looked at me. I politely asked her to change her gloves and I was surprised, she seemed quite annoyed with me. I've never had an issue with this before! Wish I didn't have to worry about cross contamination here.

Updated 11 years ago read full review

Overall Rating

Review


Although most of the ingredients on the menu are gluten free (besides the burritos) just be aware that there could be cross contamination. The staff will gladly wipe the areas off for you. Other than that, the food is awesome.

Updated 11 years ago read full review

Overall Rating

Review


Yum

Updated 11 years ago read full review

Overall Rating

Updated 12 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


Per the website everything is GF except tortilla and taco shells. Staff changed gloves for me and got lettuce and cheese from the back from a fresh container to lower cross contamination risk. Great for fast food!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free

Overall Rating

Review


I had an amazing experience at this new Chipotle, safety-wise. I said I had an allergy and the employees instantly stopped making all other orders and wiped down the entire countertop, and the one making my order changed gloves. They also got out new spoons / bins of ingredients. Even the person who checked me out at the register washed his hands before touching just the outside of my bowl. This was all unprompted!

I plan to keep returning if this is the sort of service I continue to get. I’ve had (and heard about) iffy experiences at some other locations but this one clearly takes allergies seriously.

4/14/24: just wanted to update that I have had several more amazing in-person experiences here too. The employees have also been SO POLITE and friendly, whereas those at other Chipotles or restaurants have seemed not the most patient about allergy requests. My partner has also mobile ordered food with my order under the name “GLUTEN ALLERGY” several times and I haven’t gotten sick (sensitive to CC). Awesome work by this location!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good selection of healthy options
Symptomatic Celiac

Overall Rating

Review


When we told the employee we had celiac disease she was so so nice. She washed hands, changed gloves and went and got fresh bins of food and utensils from the back without even having to ask her. It was relatively busy so I was surprised she took the time to do that. She was the only one to touch our bowls to ensure there was no contamination. I will always go out of my way to go to this chipotle, even though there are closer locations.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I go here every 2 weeks never ever gotten sick. I say i have an allergy and they change their gloves. they know how to deal with all different allergies. only thing that has gluten is burrito wrap. just stay away from that and its a very good lunch!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Wheat Allergy

Overall Rating

Review


No corn tortillas at this location. I’ve gotten GF at Chipotles before but never tried at this location. My son is 11 and not interested in a salad so quesadilla would have been his chosen option but it was a no-go

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