The first time I went to to this location I had an experience similar to a previous reviewer where no one there understood gluten allergies/sensitivity. I ended up not getting my normal order since I was worried about cross contamination. I contacted Chipotle via email about my experience and ended up hearing from the store manager about my concern. He assured me that he was going to meet with his team about food allergies and the proper procedures to prepare food when someone w declares an allergy. I returned today (a couple weeks later) and had a much better experience. I will continue to visit this location moving forward. ..
I let the first person on the line know I had a gluten allergy and she just looked at me. I politely asked her to change her gloves and I was surprised, she seemed quite annoyed with me. I've never had an issue with this before! Wish I didn't have to worry about cross contamination here.
Although most of the ingredients on the menu are gluten free (besides the burritos) just be aware that there could be cross contamination. The staff will gladly wipe the areas off for you. Other than that, the food is awesome.