Left while waiting in line after witnessing rampant cross contamination, using hands to touch chicken filling, and throwing extra cheese back into the cheese bin after it was in burrito and taco shells. Didn't think it would be possible to eat here safely.
— Not at all
Chipotle is my #1 go to for an easy, safe meal. I will ask one person to wash hands, change gloves, and be the only person to make my food. When I get down to the lettuce and cheese I ask them to get fresh cut from that back that hasn't had people reaching into yet with their tortilla covered gloves. I only had one server who wasn't very kind, but the manager was quick to apologize and reimburse me for the meal. Typically it is a very pleasant experience. For reference I eat here about once a week.
I usually feel safe eating at Chipotle but the cross contamination here was out of control. I watched two workers handle tortillas and then stick fingers in bowls with the same gloves. Ladles from beans and other ingredients contacted tortillas. Walked out after waiting in line. Rethinking Chipotle as an option.
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Knowledgeable and courteous staff, happy to assist with dietary preferences... And I love the food! Safe, fast GFCF is possible!
My favorite chipotle! If I order on the app, I label my meal as “name + gluten allergy”. The staff always changes their gloves before handling my bowl. I’ve never gotten sick!
— Very
— Some
— Excellent
We asked to eat Gluten Free. The person in charge along with line workers changed gloves, wiped surfaces, got out new serving utensils, got all fresh food needed for our orders and made our bowls. We appreciated their thoroughness and concern.
— Very
— Excellent
Yay for the Westview Chipotle in Frederick! I told the woman behind the counter that I have Celiac's and she immediately changed her gloves and personally handled my order thru the entire serving line.
I should have waited a few hours before giving my review. Even though the woman who served me did her best, there was still cross contamination. A couple hours later I had bloating and was running for a bathroom. Sorry but Chipotle is not Celiac Friendly.
— Not very
— No gluten-free information on the menu
— Not Much
Let me start off by saying, WOW. Never have I ever felt co fident in ordering from a non dedicated place before but they employees were EXTREMELY knowledgeable. I asked what they are gf procedures are and right away the nice employe wiped off the counter and without me having to ask he got all the ingredients fresh from the back with clean gloves and a new bowl. He was super nice and friendly, I will 100% be back here again. Seriously this is the place to go if your in the area.
— Very
— Most/All
— Excellent
I have eaten at several places of this establishment and they have always changed their gloves and utensils if you ask them to get your stuff from a fresh bin they will never had a problem at any of them but make sure you let them know.
— Very
— Most/All
— Excellent