Told staff I needed someone with clean gloves to make my food due to an "allergy" and the MANAGER rolled her eyes and caused q big fuss about it so I walked out
No
I walked in with my kids and told them we have a gluten allergy. He didn't change his gloves before grabbing our tortillas and when I asked him to, he did but then put the same cross-contaminated tortillas directly on the press. This place is a cross contamination nightmare! When I called management, they said they'd "bawl him out" because he had been trained and knew better.
No
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Our first time eating out in a while. It seems like its not possible to do that these days. Heard about this place through the app. They where extremely understanding and helpful. No attitudes or complaints. Went the extra mile even on cross contamination. My wife is very sensitive, and had no issues. We will be back
— Very
— Most
— Excellent
They dip the spoons into the tins after touching the gluten wraps. Everything on the line is cross contaminated.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Good
— Somewhat
— Most
— Excellent
First time eating at Chipotle since going GF about 6 years ago. Food and service was great. If you are sensitive to dairy be aware they add quite alot of sour cream so I would ask for them to put only a little on. Overall, I would eat there again!
— Somewhat
— Some
— Excellent
— Very
— Most
— Excellent