They always take precautions by changing gloves and spoons, as well as getting a fresh container of lettuce so they're not grabbing lettuce that may have come in contact with contaminated gloves. I've never had a problem and have been impressed with their protocol.
Update: I've gotten sick a couple of times now since I wrote the original review.
Staff is clueless and careless.
Never been sick. I usually don't ask them to change gloves but last time even though I said bowl she grabbed a torrilla first. She was really nice about chanfing in gloves and even got fresh spoons for all the stuff i wanted. I've never seen them touch a tortilla with a spoon. It was a really nice gesture.
i really like the food. It's very filling. I usually split it with my son or if he's not with me, eat half and save for late
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Good food and easily adaptable to a GF diet. A good standby for a tasty GF meal while on the road without a lot of headache or ate coal instructions to the kitchen.
I have never gotten sick eating here. love this place.
This was the best experience I’ve had since finding out about my wheat allergy ! They took of their gloves and used a different spoon with every single item! Awesome experience! Everything is gluten free except the wheat tortilla wraps! My new go to place
Very good! Changed gloves before serving me. I got a steak salad bowl.
— Separate gluten-free menu
Slowest sloppiest most careless Chipotle ever. Took 45 minutes to get 2 bowls ready after we arrived to pick up our online order. Cross contamination and all uneducated clueless kids working everywhere behind the counter. Cheese in the bottom of the guacamole. Chicken and pork in my steak bowl. No care of mixing utensils or knowledge of basic food handling protocols let alone actual allergy knowledge or safety.
— Not at all
I asked that gloves be changed because of my celiac. The woman behind the counter asked everyone in the restaurant to change gloves, then had the cook get a new spatula, sanitize the grill & cook me fresh chicken. Then she used all fresh ingredients & new utensils for every item I added to my bowl. The best experience I've ever had
— No gluten-free information on the menu
Super tasty! Good for dairy free also. Friendly allergen app.
— Gluten-free items are marked on the main menu