Great service, great options for GF food
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
very good about celiac and allergies!
— Very
— Most/All
— Good
The woman taking my order didn't seem to have the slightest clue about anything. I'm used to them washing hands and putting on fresh gloves, but she didn't do that. She also asked if I wanted it as a burrito, and I said no, and mentioned that I'm used to them changing gloves. She got irritated, but changed them. Then she grabbed the bowl that she'd pulled out, right after grabbing a tortilla.
She asked if I only wanted the meat, and I didn't understand the question. She clarified, by explaining that she didn't know what was GF, and she didn't think the rice was.
I finally realized there was no way I could safely eat there, so I left. I'm extra angry, because I injured my ankle, and just got done getting a cast at the hospital, so I hobbled in there on crutches.
Horrible, awful, no good! I would never try this location again.
— Not at all
— No gluten-free information on the menu
— Not Much
— Excellent
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Pretty safe if you tell them about allergy. I go with crispy shells just cause corn is warmed up in same place as flour. chips are safe as well.
Did an excellent job of taking care of me.
Good, as always. Manager even came and talked to me and gave me an index size card with a list of food items & and allergen info
My favorite chipotle! If I order on the app, I label my meal as “name + gluten allergy”. The staff always changes their gloves before handling my bowl. I’ve never gotten sick!
— Very
— Some
— Excellent
We asked to eat Gluten Free. The person in charge along with line workers changed gloves, wiped surfaces, got out new serving utensils, got all fresh food needed for our orders and made our bowls. We appreciated their thoroughness and concern.
— Very
— Excellent
Yay for the Westview Chipotle in Frederick! I told the woman behind the counter that I have Celiac's and she immediately changed her gloves and personally handled my order thru the entire serving line.
I should have waited a few hours before giving my review. Even though the woman who served me did her best, there was still cross contamination. A couple hours later I had bloating and was running for a bathroom. Sorry but Chipotle is not Celiac Friendly.
— Not very
— No gluten-free information on the menu
— Not Much
Let me start off by saying, WOW. Never have I ever felt co fident in ordering from a non dedicated place before but they employees were EXTREMELY knowledgeable. I asked what they are gf procedures are and right away the nice employe wiped off the counter and without me having to ask he got all the ingredients fresh from the back with clean gloves and a new bowl. He was super nice and friendly, I will 100% be back here again. Seriously this is the place to go if your in the area.
— Very
— Most/All
— Excellent
I have eaten at several places of this establishment and they have always changed their gloves and utensils if you ask them to get your stuff from a fresh bin they will never had a problem at any of them but make sure you let them know.
— Very
— Most/All
— Excellent