I am not from around here and I am skeptical to order from unfamiliar places, but I told the server that I have celiac disease and she immediately changed her gloves, cleaned the area and changed out things that their gloves would have touched. I am so impressed!
— Very
— Most/All
— Good
Horrible every time! Inconsistent portions. Today a quarter of a portion! Seasoning is always inconsistent. No priority to the customers standing in line, online orders get filled first. Just go somewhere else.
— Not at all
— No gluten-free information on the menu
— Not Much
— Below Average
It was my first time at a Chipotle and I was really impressed. Not only did the server change his gloves, he washed his hands as well. AND they put fresh food where needed to make sure there was no cross contamination. I will for sure return and HIGHLY recommend this restaurant. I have many allergies besides gluten and I had no negative reactions . I just enjoyed my delicious meal.
— Yes, the establishment is dedicated gluten-free
— Excellent
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Staff was very knowledgeable about celiac and took all precautions when preparing my son’s meal. And, they were happy to!
— Very
— No gluten-free information on the menu
— Some
— Excellent
Just tell them you have celiac and they’ll immediately change their gloves and wipe the down the line. Plus the bowls and salads are good.
Yes
Gluten-free friendly :) only reason I didn't do 5 stars is because they were not busy (2 other customers in whole restaurant) & we felt like we were rushed to order like they were in a big hurry, they could've been a little friendlier & slowed down a bit so we could understand them better. Other than that, awesome food!!!
Yes
Honestly, they are amazing with any food allergies--they changed their gloves, wiped all countertops and got brand new containers of guacamole, lettuce, etc so no cross contamination could occur. I've eaten there twice with zero issues--highly recommended!!
They are very allergy friendly there and take great care to prevent cross contact
Yes
My favorite chipotle! If I order on the app, I label my meal as “name + gluten allergy”. The staff always changes their gloves before handling my bowl. I’ve never gotten sick!
— Very
— Some
— Excellent
We asked to eat Gluten Free. The person in charge along with line workers changed gloves, wiped surfaces, got out new serving utensils, got all fresh food needed for our orders and made our bowls. We appreciated their thoroughness and concern.
— Very
— Excellent
Yay for the Westview Chipotle in Frederick! I told the woman behind the counter that I have Celiac's and she immediately changed her gloves and personally handled my order thru the entire serving line.
I should have waited a few hours before giving my review. Even though the woman who served me did her best, there was still cross contamination. A couple hours later I had bloating and was running for a bathroom. Sorry but Chipotle is not Celiac Friendly.
— Not very
— No gluten-free information on the menu
— Not Much
Let me start off by saying, WOW. Never have I ever felt co fident in ordering from a non dedicated place before but they employees were EXTREMELY knowledgeable. I asked what they are gf procedures are and right away the nice employe wiped off the counter and without me having to ask he got all the ingredients fresh from the back with clean gloves and a new bowl. He was super nice and friendly, I will 100% be back here again. Seriously this is the place to go if your in the area.
— Very
— Most/All
— Excellent
I have eaten at several places of this establishment and they have always changed their gloves and utensils if you ask them to get your stuff from a fresh bin they will never had a problem at any of them but make sure you let them know.
— Very
— Most/All
— Excellent