Chipotle
$ • Quick Service Restaurant
Most Recent Reviews
Lately they are really strained by lack of staff and many new staff. This location is so busy that they have a hard time wiping down counters, etc. With stuff splattered everywhere and the staff seemingly not knowing how to do gluten free tonight, I think I’ll take a break from this location for awhile.
I ALWAYS get sick at this chain. NIMA sensor found gluten in both the chicken and the beef.
AMAZING! I told them I was celiac and they went above and beyond to make sure I was taken care of. Changed gloves, wiped down counters, changed utensils, got cheese & lettuce from the back, and seemed more than happy to do so. So grateful!
Notes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
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More Reviews
It really depends on how adamant you are about needing them to A) change gloves B) wipe down counters C) use different utensils for your food (has touched gluten shell when laying food down) D) making sure they give you the fresh options from the back versus the front Best of luck!
as someone with celiac, my only issue is that they warm the flour and corn tortillas on the same machine.
This specific location did an amazing job of being aware of cross contamination. The young lady who worked there changed her gloves immediately when she knew my daughter had celiac, washed her hands prior to new gloves, heated up her corn tortillas on tin foil and then took her order all the way down the line so no one else touched it.
Reviews of this Chain
What I appreciated as soon as I told staff I had celiacs is that they immediately put on fresh gloves. I don't feel 100% confident that there wasn't cross contamination. The work area was clean and tidy though.
I love to eat here, almost everything is gluten free except the burritos and tacos
This chipotle will take the proper precautions when prompted. They will wash their hands, change utensils, and get potentially cross-contaminated toppings from the back. Some of the staff is not knowledgeable but all have been willing to learn.
New Chipotle location opened recently. The usual Chipotle GF options: burrito bowls, salads, tacos, chips and guac. Food prep minimizes cross contamination contact. I've had a good experience both times I've been there so far.
I ordered chips and guacamole and asked if they could scoop my guacamole from a fresh container to prevent cross contamination. Initially the young man agreed but then an older gentleman who was his boss raised his voice and refused. I did not want to risk getting sick so did not eat here. The older man raising his voice was rude and embarrassing.
