Lately they are really strained by lack of staff and many new staff. This location is so busy that they have a hard time wiping down counters, etc. With stuff splattered everywhere and the staff seemingly not knowing how to do gluten free tonight, I think I’ll take a break from this location for awhile.
— Not at all
— No gluten-free information on the menu
— Most/All
— Good
I ALWAYS get sick at this chain. NIMA sensor found gluten in both the chicken and the beef.
No
AMAZING! I told them I was celiac and they went above and beyond to make sure I was taken care of. Changed gloves, wiped down counters, changed utensils, got cheese & lettuce from the back, and seemed more than happy to do so. So grateful!
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
It really depends on how adamant you are about needing them to A) change gloves B) wipe down counters C) use different utensils for your food (has touched gluten shell when laying food down) D) making sure they give you the fresh options from the back versus the front Best of luck!
Yes
Great gluten free options just ask.
as someone with celiac, my only issue is that they warm the flour and corn tortillas on the same machine.
No
This specific location did an amazing job of being aware of cross contamination. The young lady who worked there changed her gloves immediately when she knew my daughter had celiac, washed her hands prior to new gloves, heated up her corn tortillas on tin foil and then took her order all the way down the line so no one else touched it.
What a dream! Love this place! Amazing food!
Yes
I appreciate their variety of gluten free options. My daughter complains about the beans being spicy but she’s just a picky eater overall. She does enjoy the rice, queso, chicken, chips, etc. I like that I can get her a full kids meal here.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
A manger is celiac and makes an effort however there is a lot of cross contamination and any type of veggie will have gluten contamination because the quesadillas are cut on the same cutting boards all veggies are cut on with minimal sanitizing and no discretion of which one is veggies only
— Not very
— No gluten-free information on the menu
— Not Much/None
— Excellent
Yikes. I've seen some Chipotle's that are fairly safe but today was not it. The server knew what cross contamination was, and she changed gloves, washed her hands, wiped down the counter, but while she was wiping everything down crumbs were falling back into the bins, and I was watching them serve before hand and the ladles would brush right against the tortillas before going back into the containers. It was probably right after the rush too. Didn't even bother ordering because I knew I'd be sick.
— Not very
Not to bad. Have to explain a little w some staff members. Never had an issue
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
Not celiac level gluten free friendly, unable to get food from the back and don’t really understand cross contamination!
— Not at all
— No gluten-free information on the menu