Chipotle

We asked for a glove change, but before he changed gloves he ran his hands down the stack of bowls risking cross contamination. Why???? He called over and asked another employee to make our meals because "he was too busy." They both acted very put out to accommodate us. The employee who made our food did a glove change (did not wash hands first) and then stuck her hands in all the food (with gloves on) to serve it.... If everyone is using gloved hands instead of spoons to serve the food the cross contamination risk is really high. Usually I can count on Chipotle for safety, but not the Huntersville location.

The employee today did not understand about cross-contamination. She changed her gloves, but she was moving so fast, she had put cheese and lettuce from the tubs on the line in our bowls and had her gloves off standing at the cash register before I even knew what happened. But we did a sorry job advocating for ourselves, we’re new to this, newly diagnosed only a couple of weeks, we should have made her go back and make us new bowls after explaining to her about cross-contamination in the tubs of cheese and lettuce on the line, new gloves did nothing to protect us from that. About 20 minutes later, we both had a stomachache.

Wouldn’t do anything for us! Even asked for a manager!

Celiac friendly?

No

Great GF practices. Change out gloves, wash hands and get new gloves. Also get cheese and lettuce from containers kept away from gluten items. Staff knowledgable of celiacs and accommodating to our needs.

Unfortunately this food chain is not safe for celiacs . I've seen a fair share of employees scoop rice onto a flour tortilla only to then remove the rice and place it back into the container. This habit contaminates everything as I'm sure they're doing that with the other ingredients as well. You can try asking that they get fresh ingredients from the back, technically they're supposed to have separate containers for allergy reasons, but for some reason usually don't.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Soo.. we wanted something healthy for dinner as we are traveling through.. we got a bowl, the first few people were very friendly, but the last two needed major customer service training! They were not friendly at all, and they didn’t bother to put any utensils in the bag , the damn steak was very spicy and we paid for a guacamole and it’s so flipping tiny , if we would’ve known that we would’ve ordered a small chip! This place needs some improvement.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

So I stayed away from this red for a looooong time.

Boy did I miss out!

They change their gloves upon hearing “I have celiac disease/am gluten free”.

Lots of healthy and delicious options.

The chips/wraps/tortilla are NOT GLUTEN FREE.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten free is handled very well at this location.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Everything gf except tortillas

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent