Chipotle
$ • Quick Service Restaurant
Most Recent Reviews
I was nervous ordering here but as soon as I mentioned I had celiac the staff stopped what they were doing to wash their hands and change gloves. From there only that person touched my food and when it came to the lettuce and cheese they took new/unopened cases to ensure no cross contamination happened. From what I read ahead of time the only gluten food is the tortilla, which made ordering easy.
I have had all great experiences at this chipotle! As long as you order a bowl and avoid the seasonal items/ask about them, you should be good! Staff are often rushed because it gets busy but they are friendly and can answer questions. I have never felt sick after eating here.
The staff was incredibly rude and rolled their eyes at every request. The person messed up multiple times and got mad when I corrected her. Ask for a manager if you come here
Notes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
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More Reviews
The low reviews make me sad. The staff has always been kind to me, they will change gloves, answer questions and laugh at your bad jokes! Chipotle is great because if you avoid tortillas and chips, you should be ok. It's not a guarantee but it's fast food so my expectations aren't high. I can say I have eaten at Chipotle a large number of times since my diagnosis and have only been ill once. Might have been unrelated! Burrito bowl, extra brown, no bean, steak and chicken, corn salsa, sour, cheese and lettuce. So good!
Can eat most things except flour tortillas. Staff is good about trying to avoid contamination if you ask.
Reviews of this Chain
Great experience. I told the server I had celiac disease and asked her to change her gloves. She knew what celiac and asked me if I’d like her to wipe down the counter and change all of the utensils—greatly appreciated! Definitely recommend this location
We actually did not even stay to eat. When we walked in and asked about gluten free, the worker didn't even know what gluten was and had no idea about any precautions or anything else. Yikes! I will assume that nothing is safe to eat there since they do not even take the time to train their staff about food sensitivities and allergies.
There was this guy who rubbed the tortillas constantly and the guy in the back was cleaning the kitchen at the same time as cooking the food, spraying chemicals next to the stove.
Didn’t see anyone change gloves.
I would avoid here if you got celiacs.
Cross contamination got me even though I wrote on order that I had celiacs AND called to make sure they saw it. Not sure what was done to prevent but from my reaction, worst ever, they didn’t do anything.
Chipotle is always a pretty safe chain option. I usually get a veggie bowl
