Chipotle

The low reviews make me sad. The staff has always been kind to me, they will change gloves, answer questions and laugh at your bad jokes! Chipotle is great because if you avoid tortillas and chips, you should be ok. It's not a guarantee but it's fast food so my expectations aren't high. I can say I have eaten at Chipotle a large number of times since my diagnosis and have only been ill once. Might have been unrelated! Burrito bowl, extra brown, no bean, steak and chicken, corn salsa, sour, cheese and lettuce. So good!

Can eat most things except flour tortillas. Staff is good about trying to avoid contamination if you ask.

I was just there last night and it says their chips are gluten free but I asked the girl if they make them out of their corn or flour tortillas and she told me the flour ones! So I’m a little confused on that! Does anyone know for sure?

Eaten here 3 times now - all great experiences. They always wash hands and change out gloves and always super nice about it. Never gotten sick.

Just don’t. Most chipotle’s are respectful when making a request to change gloves. The young man who helped me was respectful. It was another person down the line who I had to give a detailed account to on why you can’t roll a tortilla before you make a bowl. She was told three times I had an allergy and was incredibly difficult.

The 2 gentlemen in the building line had no idea what celiac or gluten free was. Very disappointed walked out.

My son and wife have celiac, and we get from here all the time. There is potential for cross-contamination, but they will change gloves and ladles if you tell them it’s a gluten issue

We eat here all the time. My son has celiac disease and when we let them know they change gloves, wipe the prep surface down, get new spoons and use fresh ingredients whenever possible. He has never had an obvious reaction.

I eat here weekly. They do a glove change and prepare my bowl. I’ve never had a reaction or sickness from this location and the food is super yummy!

You can eat here safely IF you avoid cheese or lettuce. They stick their hands in both these things after touching tortilla. Tell them you have an allergy and they will wash hands and change gloves. Just don’t let them put in anything they stick their hands in.

Very accommodating! Cleaned everything and got ingredients fresh.

Even though they change their gloves and spoons for me, I continually get sick. I haven’t been in several months.

Read the reviews here before going to this location tonight. Expected great things. Walked in to see all the tables filthy at 5:09pm on a Saturday. Staff person had NO IDEA what celiac was, had equally NO IDEA what to do about a wheat allergy. We turned and left. Terrible. Would give zero stars if possible.

I was overwhelmed with appreciation for the amazing service my 6 y/o newly diagnosed celiac Child received at this location. They removed all existing utensils, re-wShed hands, sanitized, changed gloves, pulled out fresh tins of the food options she chose and handled her food perfectly. It was a huge relief for our first night eating out since we received the diagnosis. THANK YOU Chipotle!!

The staff was very accommodating to celiacs. I don’t know the names of the 2 women that helped me but I was ordering gluten free and gluten entrees and one woman made mine and the other made the tacos for my husband. She washed her hands, used hand sanitizer, and new gloves and got brand new cheese and lettuce for my burrito bowl. Will 100% return to this location.

chipotle is amazing and the best place to get gluten free mexican food, i love it here

I walked in and said I had Celiac and Immediately they changed there gloves and changed a couple bins. I would definitely go there again. One of my favorite places!

this chipotle is great for celiacs! they are always so nice and understanding, they willingly volunteer to get new lettuce and cheese for my bowl that haven’t been contaminated

Visited several locations and all have been great following the same gluten free protocol. Good food great service.

Solid. Don’t get a flour tortilla (duh!). Sofritas and everything else are gf.

Celiac. They are always good about contamination!

I ALWAYS get sick at this chain. NIMA sensor found gluten in both the chicken and the beef.

I eat here often, and they’re good about changing their gloves if you ask.

This place is hit or miss. The last time i got very sick. I'm thinking cross contamination. Enter at your own risk!

Best Chipotle I've been to in terms of reducing cross contamination. Employees wash their hands and change gloves, don't set the bowl down on the line, use papers over the ingredient scoops, and always take out fresh lettuce and cheese. I've never had any issues after eating there.

It’s a chipotle. Micromanage and you can have a safe meal.

I've eaten here many times and had no issues with cross contamination. Employees always wash their hands and change gloves after I tell them I have a gluten allergy. Food is always great.

I told staff, didn’t matter. Corn hard tacos, sick for 10 days. Just miserable. I give up, I can’t trust anything. I have to cook urself to b sure.

Server washed hands and added new gloves but still got sick with a burrito bowl, so likely CC issues. :(

I love their food but have gotten sick too many times to eat there anymore, Their toppings for the most part are safe. They do not like getting a new spoon for each ingredient that you want though. They’re too busy.

Every time I eat here I ens getting sick. The staff is great and changes their gloves, but I still get sick. It must be something they are doing while preparing the food. Definitely not safe for celiacs!

I always find gluten free at chipotle for a decent price.

I came in, asked the guy behind the counter to change his gloves for my daughter’s meal. He immediately washed his hands thoroughly, changed his gloves and prepared my daughter’s entire bowl from beginning to end.

Staff was terrible put chicken that fell on counter back in bowl. They were rude about changing gloves and touched every surface of the counter after they did change them. Protocol for allergies was not followed at all. Not safe to eat at this location.

The staff are very knowledgeable. They wash their hands. They change their gloves and spoons. Toppings and they put tinfoil on their soft corn tortillas on tortilla Press. They wipe down the surface :) I love chipotle so much :)

Everything is gluten free exept for the tortilla.

Fast easy clean food that is tasty!

The staff took the time to veal off the prep area, re-wash there hands, put on fresh gloves and used clean spoons to prepare my meal. Fantastic job!!

Grabbed a quick lunch. Only one staff person knew what gluten was but ended up ok. No symptoms after.

Been here many times, staff is very friendly and knowledgeable. Strongly recommend

Great place to go if you’re celiac! Every time I have gone as soon as I say I’m celiac they wash their hands, change their gloves, and get new utensils to serve the food with. I have never gotten sick and have been here a lot. Highly recommend!

I had looked online at the GF possibilities, but when I asked to confirm what items are GF, none of the 4 people knew a single thing about what was GF, and no one seemed to care. I was very disappointed.

Upon arriving, I talked to the manager about getting my food from fresh bins not put out on the line due to preventing cross contamination. She was very accommodating even though they were really busy. She put my plate together for me. The food was really good. Chipotle is one of my favorites! So glad they didn’t disappoint! No tummy issues either.

Everything is gluten free except flour tortillas

The lady who made my bowl changed gloves immediately when I told her I was celiac.

Unfortunately, chips or tortillas are no longer considered gluten free anymore according to the staff. While they used to say the corn chips and tortillas were gluten free, the web site confirms they may all be contaminated with wheat.

Many menu options are naturally GF. Some room for cross-contamination. Staff will probably be willing to work with you

Our go-to place for safe, healthy eating. This one is the best we've been to in Columbia for getting it roght and safe food handling. We can eat gluten free and dairy free, in addition to vegan and healthy! Folks at the Chipotle on the West side of Columbia aren't yet trained well on safe allergy practices, but they are usually willing to adjust when asked.

This is a great location and the staff is super knowledgeable with food allergy handling! I have celiac which is treated as a gluten allergy and the staff immediately asked if I needed them to wash their hands, and did that and changed gloves. Another employee removed the spoons from items I wanted and the one helping me used new spoons for all items and fresh cheese & lettuce. The food was fresh and I was very impressed with their attention to detail.

Very accommodating and helpful. Have eaten at this location twice and they know exactly what to do and have not gotten sick.

Not celiac friendly!!! I got very sick from eating a bowel.

They had no idea about gluten allergies and had to be told to change out spoons and gloves.