I was nervous ordering here but as soon as I mentioned I had celiac the staff stopped what they were doing to wash their hands and change gloves. From there only that person touched my food and when it came to the lettuce and cheese they took new/unopened cases to ensure no cross contamination happened. From what I read ahead of time the only gluten food is the tortilla, which made ordering easy.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I have had all great experiences at this chipotle! As long as you order a bowl and avoid the seasonal items/ask about them, you should be good! Staff are often rushed because it gets busy but they are friendly and can answer questions. I have never felt sick after eating here.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
The staff was incredibly rude and rolled their eyes at every request. The person messed up multiple times and got mad when I corrected her. Ask for a manager if you come here
— Not at all
— No gluten-free information on the menu
— Some
— Good
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Yes
The low reviews make me sad. The staff has always been kind to me, they will change gloves, answer questions and laugh at your bad jokes! Chipotle is great because if you avoid tortillas and chips, you should be ok. It's not a guarantee but it's fast food so my expectations aren't high. I can say I have eaten at Chipotle a large number of times since my diagnosis and have only been ill once. Might have been unrelated! Burrito bowl, extra brown, no bean, steak and chicken, corn salsa, sour, cheese and lettuce. So good!
Can eat most things except flour tortillas. Staff is good about trying to avoid contamination if you ask.
My favorite chipotle! If I order on the app, I label my meal as “name + gluten allergy”. The staff always changes their gloves before handling my bowl. I’ve never gotten sick!
— Very
— Some
— Excellent
We asked to eat Gluten Free. The person in charge along with line workers changed gloves, wiped surfaces, got out new serving utensils, got all fresh food needed for our orders and made our bowls. We appreciated their thoroughness and concern.
— Very
— Excellent
Yay for the Westview Chipotle in Frederick! I told the woman behind the counter that I have Celiac's and she immediately changed her gloves and personally handled my order thru the entire serving line.
I should have waited a few hours before giving my review. Even though the woman who served me did her best, there was still cross contamination. A couple hours later I had bloating and was running for a bathroom. Sorry but Chipotle is not Celiac Friendly.
— Not very
— No gluten-free information on the menu
— Not Much
Let me start off by saying, WOW. Never have I ever felt co fident in ordering from a non dedicated place before but they employees were EXTREMELY knowledgeable. I asked what they are gf procedures are and right away the nice employe wiped off the counter and without me having to ask he got all the ingredients fresh from the back with clean gloves and a new bowl. He was super nice and friendly, I will 100% be back here again. Seriously this is the place to go if your in the area.
— Very
— Most/All
— Excellent
I have eaten at several places of this establishment and they have always changed their gloves and utensils if you ask them to get your stuff from a fresh bin they will never had a problem at any of them but make sure you let them know.
— Very
— Most/All
— Excellent