Review of Chipotle

Edit: Chipotle has been MUCH better since my last review! I think it may have been a management change? I'm not sure, but the employees seem to be well-educated on the allergen protocol! Great job, Chipotle Hammond!

Chipotle has been my "go to" lately but I am starting to lose confidence in them. According to their allergen menu, only the tortillas have gluten in them. There can be cross contamination, so you have to tell the server of an allergy or sensitivity so they can change their gloves (but I had a server change her gloves and then touch the flour tortillas before fixing my salad). I have a wheat allergy and eat here 1-2 times per week with no major problems so far! The employees are not well educated about allergies. Chipotle needs to at least have a discussion during training about gluten/wheat allergies. An employee recently told me "not to worry about my wheat allergy because they only have flour tortillas, not wheat." Huh?!?

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout
• Good selection of healthy options
• Good vegan options
• Offers online ordering