Chipotle

1 rating
$ • Quick Service Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Rice Bowls, Tacos
50 Riverside Ave Unit 705
Jacksonville, FL 32202

Top Reviews


Celiac

Overall Rating

Review


First, when we’ve tried different meats on multiple occasions we sometimes get glutened. It’s hit or miss, can’t pin it down. The food that didn’t get us sick was good, however. Second, our food has been stolen after we’ve placed a to go order. According to the manager, it’s their policy to not check to make sure the food in the to go area belongs to the person picking it up. They know this happens, but have to follow the policy. Be careful.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 month ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Gluten-Free Menu
  • Rice Bowls
  • Tacos

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Mexican
  • Nut-Free Friendly
  • Online Ordering
  • Paleo Friendly
  • Peanut-Free Friendly
  • Quick Service Restaurant
  • Takeout
  • Vegan Friendly

Notes


Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.

From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."

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Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


When we went in, I let them know I would need to order GF due to medical reasons. They asked me what toppings I was going to use, and then they switched all those out for new containers, as well as used new utensils. They were one of the first places that didn’t make me feel like a nuisance for asking for accommodations. Definitely will use this location in the future.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They change their gloves and work with you regarding your food allergies. Delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good vegan options
  • Good vegetarian options
  • Offers online ordering
Celiac

Overall Rating

Review


I've been to many Chipotles around the country. It's hit and miss whether the first employee knows gfree protocol. However, as soon as I mentioned gluten free, the employee wiped counter, washed hands, put on new gloves, got 5 separate clean serving spoons and saw my order thru to the end without passing off to anyone else. Compliments to her and the manager! Given the care they showed, I have more confidence in their avoiding cross contamination behind the scenes. I'll give them more business.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options

Overall Rating

Review


Usually chipotle is my go to for a safe meal But this place was a mess. Food flying everywhere into different buckets. The food handlers hands were in the bowls. My family ate and I decided not to order.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Done well with the food here despite possibility of cross contamination in chain environment and flour tortillas etc on hands on servers. They will change gloves. Friendly staff.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering

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