Cold Stone Creamery

1 rating
$ • Ice Cream Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Dessert, Ice Cream
2970 Cahill Main Ste 103
Fitchburg, WI 53711

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


I got the cheesecake flavored ice cream, no issues.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Ice Cream

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Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


They got out a fresh scooper and got mine from the back to avoid CC! I didn’t get any mix ins but had no issues! Just a little pricey!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Gluten Intolerant

Overall Rating

Review


They were wonderful. The server was knowledgeable and went way out of her way to avoid cross contamination. They had a separate prep area, changed gloves without being asked, and were willing to check ingredients. Dairy free ice cream was available in one flavor

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


They were very knowledgeable about which ice creams were gluten-free. Once I selected one, they went in the back and got me a fresh scoop from an unopened container to avoid cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Staff didn't know what flavors contain gluten, and didn't even seem to know the word gluten. There was no indication on the menu or other written information available. One of the servers called the manager to ask and were told that the only GF options were sorbet and almond milk ice cream. We're pretty sure they were confusing dairy-free and GF, but we didn't want dairy free ice cream and didn't feel comfortable ordering anything else.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Overall Rating

Review


Fantastic!! The attendant was very knowledgeable and steered us through the process. Mixed our ice creams in a special cold container. It was a very positive experience.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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