The staff was knowledgeable and took precautions to ensure the order was not cross contaminated. They got the cotton candy ice cream from an unopened container of ice cream and used a clean scoop. Excellent service!!
Excellent service. Allergen menu clearly marked. We told the staff about my son’s gluten allergy and they were happy to change gloves and get his scoop directly from a new container in the back. Ice cream was delicious; no issues.
— Gluten-free items are marked on the main menu
Staff was friendly and knowledgeable and double checked ingredients in the ice cream flavor as well as toppings. They cleaned the surface before mixing mine, but it is on the same surface. I felt very comfortable.
— No gluten-free information on the menu
— Not at all
Pretty good for Celiac people, although not perfect. When I asked the staff to use a clean scoop, they agreed right away and also offered to mix my ice cream in a separate container so it wasn't on the same "cold stone" as all the other gluten items. I felt good about it and did not get sick, but as with all ice cream places, your ice cream does come out of a shared bucket, so keep that in mind if you are very sensitive