They don't have separate cheese or toppings at this location. Didn't get sick - but I couldn't have anything on my enchiladas but sauce. GO TO THE ONE BY SAN TAN MALL. The san tan location has a whole separate hood for allergy toppings so you have many more options.
I went here the first time and told the manager who was working the kitchen bar about my allergies and he changed his gloves and made my salad, I had no reaction. The food was awesome! Tried to go again today and was in line watching the kitchen staff rub the spoons all over the the flour tortillas as they added the meats, beans and other toppings. I got out of line and left, this place is in no way safe for people with allergies but if you are going gluten free as a diet choice I'd recommend it the food is awesome. Sad I won't be able to go back, I would have been sick had I not seen the staff making people's food in front of me. If you have allergies avoid at all costs!
"We have worked diligently to remove wheat gluten from all our sauces, dressings, and proteins. Natural glutens remain only in our flour and wheat tortillas and in two desserts--tres leches and key lime pie. This means that we offer "oceans of gluten-free options" in our menu. All of these items are gluten-free: all enchiladas, all tacos, all salads (without the flour or wheat tortilla), all nachos, and our chicken tortilla so up...which uses corn strips."
I've been here a number of times with varying results, they have gluten free options but as other reviewers have said its a cross contamination nightmare. I've eaten there and had no reaction but after the third reaction to the food I have decided its just not worth trying(I kept going back because the good is great, but not 100% gluten free)
They say they are gluten free but do not follow cross contamination procedures. They make the corn tortillas on the flour that is everywhere. They don't clean the grill if you order gf quesadilla. They will not change gloves or wipe down anything if you don't tell them. Once they even put a wrong ingredient in someone's flour tortilla and then dumped the rice right back in not caring that I was gluten free and told them. They said it wasn't their problem. Pretty much problem after problem and yes I have gotten sick after ordering their "gluten free" food.
Cross contamination nightmare. If you have celiac disease, stay away! Staff was argumentative with me, telling me that everything was gluten free. While the ingredients may be, the practices they use make that a moot point. The flour and corn tortillas were made on the same press. I saw a worker take a wet towel and wipe it once to "clean" it before putting corn tortillas on. I e-mailed corporate to let them know my experience and they responded with a rude e-mail.
Edit 2019: no longer safe. Requests to redo mistakes was met with hostility as long as I watch them and remind them not to touch my food without changing their gloves, this is safe. most the time I don't have to say anything. If they do touch it on accident without changing gloves, they will remake it.
Kept getting sick every time I went in. The next time I stood in line, I found out why. They handle the tortillas and dunk their contaminated gloves in ALL of the fixuns... Continuously, making it my gluten nightmare. And I tested with my nima, and sure enough... Positive.
Everything in the restaurant is gluten free, except the flour tortillas and the desserts (except the flan). When I tell them I’m gluten free, they change their gloves and treat my item carefully. That being said, the corn tortillas are pressed and cooked on the same griddle as the flour tortillas.
They go above and beyond to make everything safe and gluten-free. The only thing with gluten are he flour tortillas so it makes ordering very easy. I love their chips and queso and the raspberry chipotle chicken salad. The flan is to die for!
Went in this evening to order dinner for myself and my celiac husband. I ordered their grilled steak salad, gluten free. No sooner were the words out of my mouth than the gentleman behind the counter threw away the tray he had pulled out, replaced his gloves with fresh ones, and grabbed gluten free tortillas. He was careful not to "contaminate" the food at any point in the process. It is delightful to be able to eat somewhere that I don't have to stress about whether it will make my husband sick. Oh, and their sweet pork is to die for.
Very gluten friendly. Its much like Chipotle except much more consistently trained for celiacs. Everything Gfree except tortillas. They always chg gloves and are careful. It's one of my standard spots.
They’ve worked really hard over the last few years to get their entire menu gluten free except for the flour tortillas! Costa vidas allergen list on their website shows what is gluten and dairy free if you have concerns. The staff at this location, however, could use a bit of training regarding CC. They changed gloves when I asked, but then left it to another employee to continue taking my salad down the line. I had to stop them before touching with their contaminated gloves. Luckily, I had no issues and most locations are better about staying with your food through the line.I’ve actually been to this location a few times as it’s an easy go-to when I need to travel to Pocatello and haven’t had problems before.
Staff changed gloves down the line without being asked. The person who took my initial order was very knowledgeable and quick to tell me what was okay. I got the sweet pork salad and ordered it with everything on it, as well as chips and queso. Will definitely go back, it was heavenly.
Gluten free tortillas are kept separate in a sealed bag, only brought out when asked for. All toppings and fillings are gluten free, save for the regular and whole wheat tortillas, tres leches cake, and key lime tart. The workers gladly change gloves when you two them the order is gluten free, and I have never had a reaction (painfully celiac since 2017)
I almost cried when our taco-maker asked if my son’s request for corn tortillas was a preference or an allergy. When she found out he has celiac disease, she washed her hands, changed her gloves and cooked his tacos on foil on the grill to avoid cross contamination. Wish they had one of these in Washington State! Thank you for a wonderful meal!!!
Really yummy food and the staff was friendly and accommodating! Be sure to let them know you have an intolerance or celiac (I always say I have an allergy because people seem to take that most seriously). Staff changed gloves and offered to change utensils. Will definitely go back!
Great place to stop at on the way through town. They’ve adjusted their menu so that everything is gluten free except for the flour tortillas. Immediately changed gloves at the mention of a gluten allergy and placed a lid on the salad when finished so that no one else would touch it (even though we were staying in). Very attentive, no issues.
Theresa is awesome. I’m in here at least once a month. Sometimes a lot more than that. She is always so careful and takes good care of me. Plus she’s almost always there. To date I’ve yet to get sick from here. I’m so grateful.
We ate here recently. It’s set up like Chipotle, but the food tastes better. They said they can make anything gluten-free with a soft corn tortilla. I asked them to change their gloves. The chicken tastes fire-grilled and the rice was some of the best I’ve had anywhere! Neither my son or I got sick, so we were happy! (I’m not positive if the toppings come into contact with flour tortillas or not. That’s something to be aware of.) To melt the cheese, the staff puts the tortilla on aluminum foil on the grill. That’s a great way to do it! They make their tortillas fresh every day. Yum!
Not impressed. I’ve been there a few times and asked for gluten free. The staff did change their gloves but didn’t wash their hands or take any special care of my food. It seems like some employees do and some don’t know how sensitive someone can be. I don’t see employees communicate to each other that my dish is gluten free. My regular Costa Vida is Tooele and I’ve always been happy, never been sick but each time I visit West Jordan I am sick.
The staff are all so great, understanding and friendly! They make sure to do things safe and not let cross contamination. There’s a Costa in the town I live in but I always come to this one instead!
This place can, at best, be called gluten wise. But this is not gluten free, nor is it anywhere near celiac friendly. Staff uses spoons/ladles that are used for meats and beans and they rub them against the tortillas while making the tacos and burritos. There is no care for gluten free individuals.
This was our go to place until I saw the employee take the rice spoon and spread the rice at the bottom of the tortilla touching the tortilla and then putting it back in the rice container. This location needs some extra training I've had to ask them to change their gloves every time and for a new container after they put a tortilla in it and then took it out and was expecting to use the same container.
98% of the items on their menu can be made gluten free. They used a separate grill for my food, swapped their gloves, got new tongs and offered to put my food in a separate to go bag. Definitely celiac friendly.
I took my family here and ordered everything gluten free. They washed their hands and changed gloves, but didn’t change spoons. I watched the gal behind make the next order and saw that they touch the flour tortillas with the spoon every time they put something on it. Then they put the spoon back in, so everything is cross contaminated. Definitely not celiac safe.
Everything is gluten free except wheat and white tortilla supposedly. You can even ask for gluten free corn tortillas. I think it depends on who is behind the counter though because I have eaten there several times and been fine and once I got sick.
The food here has good flavor and their gluten free options and process are better than most but I can't stand how messy their serving line is. Beans, rice, meats etc. are spilled all over the place and it looks like a tornado hit. I finally stopped going as I was disgusted at the cleanliness of their food prep/serving area.
I was so impressed with this location when we usually go to Costa vida they just change their gloves, but this location the girl who took my order when I told her I had celiac she took her gloves off and washed her hands and arms up to her elbows. I appreciated the extra time and care she took and she went down the line and made our whole salad.
We went during a very busy dinner rush. I witnessed a lot of cross contamination. I asked the manager Corey if it would be possible for her to make my bowl using fresh food from the back and she did. It would not have been enough to change the spoons. It was nice that she gladly put in extra effort to keep me safe.
When I told them my daughter had celiacs disease the First Lady took off a set of gloves(had 2 on), washed her surface, and pulled from the middle of the stack for her bowel. She informed everyone about her celiacs. The 2nd lady washed her hands to finish preparing her food! My daughter was so excited to be able to eat there considering she was diagnosed 5 days ago!
Honestly, I'm done with this chain. I went to another place about 30 miles south and my first experience I had a severe reaction (for me) with cross contamination. I went again, gave it a second chance, and I was fine. But this location let me down. The first employee down the line changed their gloves. The second did not and acted like he had no real understanding on what to do. I should have spoken up. Honestly, I feel like a putz for not saying something. But I am kinda new to my diagnosis and I thought maybe I could slide by this time. NOT. I dont think I'll be back. Training is just too inconsistent across the chain.
Staff was excellent. When I asked for a corn tortilla I was asked if it was for an allergy. After saying yes, he took off his gloves, washed his hands, put new gloves on, cleaned off the surface, and made my salad. He knew which options were safe and even had them bag mine in a different bag than my husbands. Excellent service for gluten intolerance.
I let them know I have celiac and mine needed to be gluten free. First guy changed his gloves and asked if I wanted the gluten free tortillas. He then passed my food down the line where the rest of the team hadn't changed their gloves. They grabbed the tin with their gloves touching the inside. They then passed it down the line where the next person did the same. And again with the cashier. Needless to say I won't be going back there. I am tired of places claiming to have gluten friendly items, but have such poor training on how to handle the food appropriately. Eateries need to stop asking if its allergy or preference and treat them both the same because employees get lax on the way they handle the food. People will keep getting sick until the state requires more training for food handling.
The food was good but I felt sick right afterwards. I would recommend watching the line more carefully and speaking up to make sure your food is prepared properly at the end of the line. The first server changed her gloves and washed her hands but I dont believe the second did. Update: I gave the food a second chance and ordered nachos again. The manager was serving at the front of the line and made sure my food was safe. No issues. I also noticed that he got chips from the back---something that did not happen last time. I believe those chips made the difference.
We have been here a dozen times already. Be clear that you can’t have cross contamination. They will change gloves, and we have never had issues.
They have a lot of GF options. They wash their hands and change gloves with a smile. I haven’t been glutened there yet. Only concern is with cross contamination on the line. I bet they would get fresh ingredients off the line if I asked though.