— Somewhat
— Most/All
— Excellent
Loved the food here and was reasonably priced. My wife was able to enjoy a number of items that were gluten free including their cinnamon tortillas. Well done costa vida!
Yes
They don't have separate cheese or toppings at this location. Didn't get sick - but I couldn't have anything on my enchiladas but sauce. GO TO THE ONE BY SAN TAN MALL. The san tan location has a whole separate hood for allergy toppings so you have many more options.
From their allergen list: We have worked diligently to remove wheat gluten from all our sauces, dressings, and proteins. Natural glutens remain only in our flour and wheat tortillas and in two desserts--tres leches and key lime pie. This means that we offer "oceans of gluten-free options" in our menu. All of these items are gluten-free: all enchiladas, all tacos, all salads (without the flour or wheat tortilla), all nachos, and our chicken tortilla so up...which uses corn strips.
I went here the first time and told the manager who was working the kitchen bar about my allergies and he changed his gloves and made my salad, I had no reaction. The food was awesome! Tried to go again today and was in line watching the kitchen staff rub the spoons all over the the flour tortillas as they added the meats, beans and other toppings. I got out of line and left, this place is in no way safe for people with allergies but if you are going gluten free as a diet choice I'd recommend it the food is awesome. Sad I won't be able to go back, I would have been sick had I not seen the staff making people's food in front of me. If you have allergies avoid at all costs!
No
Yes
I'm surprised to read the negative reviews since it always had the opposite experience here. When I tell them I am gluten free they take the utmost care.
I've been here a number of times with varying results, they have gluten free options but as other reviewers have said its a cross contamination nightmare. I've eaten there and had no reaction but after the third reaction to the food I have decided its just not worth trying(I kept going back because the good is great, but not 100% gluten free)
Food was too sweet, gross and expensive.
They say they are gluten free but do not follow cross contamination procedures. They make the corn tortillas on the flour that is everywhere. They don't clean the grill if you order gf quesadilla. They will not change gloves or wipe down anything if you don't tell them. Once they even put a wrong ingredient in someone's flour tortilla and then dumped the rice right back in not caring that I was gluten free and told them. They said it wasn't their problem. Pretty much problem after problem and yes I have gotten sick after ordering their "gluten free" food.
Cross contamination nightmare. If you have celiac disease, stay away! Staff was argumentative with me, telling me that everything was gluten free. While the ingredients may be, the practices they use make that a moot point. The flour and corn tortillas were made on the same press. I saw a worker take a wet towel and wipe it once to "clean" it before putting corn tortillas on. I e-mailed corporate to let them know my experience and they responded with a rude e-mail.
Great experience. All GF except flour Tortilla, pie and cookies. Goes through oven in individual container.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
This is my go to place wherever I am. Everything is GF except flour tortillas. They change gloves and are very knowledgeable about crosss contamination. Very safe herr.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Staff was kind and knowledgeable. Changed gloves and washed their hands without being told. They also let us “tweak” the side of chips to have melted cheese instead of having to order a huge order of nachos for a child.
— Very
— Some
— Good
Server immediately changed gloves and washed hands when I mentioned a gluten allergy, in addition, he pulled my tray from the back and used the serving counter in the back to prevent cc, and walked my tray himself through the rest of line, communicating with other team members that he had an allergy order. Very impressed with how he handled everything! Everything is gf except for the flour tortillas.
— Very
— Most/All
— Excellent
When I asked for a GF meal the staff immediately stripped out of their gloves and washed their hands without me asking. Food was flavorful and safe to .
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent