Cross contamination made me sick.
This used to be my go-to place for lunch during the work day. Ate there several times for years without any problems. However, during the past year or so I've gotten sick every single time I've eaten there. I think where they were once vigilant to keep your order gluten free they aren't quite as careful any more. No dedicated GF area and they use the same spoons and tongs to dish the food onto your plate that they use to dish it on to flour tortillas. You WILL get cross contamination here. If you don't have Celiac you'll be fine, but if you do have Celiac go somewhere else if you don't want to be sick.
They were quick to change their gloves but they did not prepare the food in a separate area. Same toppings and same utensils used. Cross contamination a large possibility.
From their allergen list: We have worked diligently to remove wheat gluten from all our sauces, dressings, and proteins. Natural glutens remain only in our flour and wheat tortillas and in two desserts--tres leches and key lime pie. This means that we offer "oceans of gluten-free options" in our menu. All of these items are gluten-free: all enchiladas, all tacos, all salads (without the flour or wheat tortilla), all nachos, and our chicken tortilla so up...which uses corn strips.
Great place! The team changed their gloves put foil down on the fryer it was great.
Exceptional care given to our GF order. And the food was great!
Very Impressed with the care taken to eliminate cross contamination... Change of gloves, seperation work station, etc.
The food is fresh tasting and comparable to a Chipotle or Moe's in style.
I ordered and greatly enjoyed the tacos. The corn tortillas were unusually good (let's be honest, soft corn tortillas are normally dismal). My kids (also celiacs) ordered tacos as well. We shared queso which was on the thin side but tasty.
I would eat here again in a heartbeat.
I placed a phone order and the woman on the line was very patient though a little hard to understand. We ordered burritos and asked for corn tortillas. The portions were good and the food tasted real and fresh though it was bland and pretty bare bones. I would have liked more options and more authentic flavors but overall it was good and no one got sick so I'd eat there again.
I love this place!! When you say "gluten free" they wash their hands and change their gloves like a surgeon going into the O.R. If only surgery was as precise as their salad and taco making skills I'd have a new nose.
This is by far the best gluten free restaurant, very confident about the food, everything seems prepared fresh, the habanero salsa (extra cost) is very good and the employees seem to be trained to deal with gluten intolerant customers, not totally sure of the celiac thing, but for a guy like me that seems to be just intolerant, Costa Vida is my favorite !!
This place has great food, then add in the gluten free options and you really have to stop in and try this place out! Love the food, the prices, the loyalty program and the people!
An extra star because the food is always delicious, but i am paying for it today. The things I noticed were:
The first person to help me, changed her gloves.
The scooping utensils were the same as the ones used for burritos and everything else, with no cleaning in between.
Nobody announced the gluten allergy to anyone else, and after my bowl went through the toaster, the employee grabbed it without letting me finish my sentence about having celiac, and him needing new gloves at a minimum. This is not exactly his fault as he didn’t know, and he did change his gloves after. (I know I can ask to have it remade but it was dinner and I didn’t want to be that guy. I know. I am still new to this and trying to find my voice to speak up for the way my food is prepared.)
My food was then placed on the same tray as all of the other orders from my group.
The cashier had kept her gloves on while processing the order and putting cups on the tray as well.
I don’t know why I thought this was a safe choice, it’s a cross contamination playground. You’re better off playing cafe Rio in your own kitchen.
— Not very
— Not Much
Always mention celiac order when I pick up. Friendly staff who seem well trained.
The guy was SO helpful with my questions. He changed his gloves as soon as I said I have celiac. Awesome service!
All of their salsas, rice, beans snd meats are GF. They have corn tortillas and without having to ask they warmed it on foil on the grill so as not to use the same surface that gluten was cooked on. The person helping us willingly changed his gloves and stayed with our gluten free meal through the line so he didn’t cross contaminate. They were very accommodating and have made efforts to create a lot of GF options. GF chips too!
A Mexican restaurant with tons of gluten free options. Everything except the wheat tortillas are gluten free.