Read the reviews and was so excited to come here. Food was ok, staff was extremely lackluster. Had no idea about allergies and were all pretty crabby.
As a staff they have delivered great service time and time again. I go here once a week for the past 2 months. I feel full when I'm done and no pain at all.
Yes
From their allergen list: We have worked diligently to remove wheat gluten from all our sauces, dressings, and proteins. Natural glutens remain only in our flour and wheat tortillas and in two desserts--tres leches and key lime pie. This means that we offer "oceans of gluten-free options" in our menu. All of these items are gluten-free: all enchiladas, all tacos, all salads (without the flour or wheat tortilla), all nachos, and our chicken tortilla so up...which uses corn strips.
They are so amazing and knowledgeable! They have a cook who tries so dang hard to make the perfect GF burrito. I've never appreciated a restaurant as much as I appreciate them and their hard work. I got contaminated once and it was with a new employee. They are so awesome! They occasionally run out of corn tortillas due to being near the Maverick Center and the Hale Center Theater, but that's understandable.
Yes
I have been to this location a few times and am always impressed at how knowledgeable the staff is about GF and cross contamination. There was one time we went in and a newer worker forgot and tried to put lettuce on my salad with tongs that she used to flip the tortillas. She was quickly stopped by the manager. I was impressed that I didn't have to speak and say something and that the situation was handled. I have never gotten sick from this location.
Yes
Yes
Surprising number of gluten free options. Apparently the meats and sauces are all gluten free. Staff was not educated or knowledgeable and there is a risk of cross contamination. Otherwise I would have ranked it with 5 stars.
Great experience. All GF except flour Tortilla, pie and cookies. Goes through oven in individual container.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
This is my go to place wherever I am. Everything is GF except flour tortillas. They change gloves and are very knowledgeable about crosss contamination. Very safe herr.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Staff was kind and knowledgeable. Changed gloves and washed their hands without being told. They also let us “tweak” the side of chips to have melted cheese instead of having to order a huge order of nachos for a child.
— Very
— Some
— Good
Server immediately changed gloves and washed hands when I mentioned a gluten allergy, in addition, he pulled my tray from the back and used the serving counter in the back to prevent cc, and walked my tray himself through the rest of line, communicating with other team members that he had an allergy order. Very impressed with how he handled everything! Everything is gf except for the flour tortillas.
— Very
— Most/All
— Excellent
When I asked for a GF meal the staff immediately stripped out of their gloves and washed their hands without me asking. Food was flavorful and safe to .
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent