A great place to eat!
Great place! Very friendly and accommodating, would def recommend it! Wish we had one where I lived ;)
The food was great! I am very sensitive to gluten. I told my server that I needed just GF food. He took off his gloves, washed his hands and gave me a double container. I felt confident about my food and is was so good! You have to understand I haven't dared go out to eat for years! Thanks so much for such great GF food!
When I asked for corn tortillas the employee asked right away if I needed it to be gluten free and I said yes she quickly changed her gloves and made sure she placed tortilla on foil so no cross contamination would happen.... It did take a little longer but I can say that I felt very comfortable with the way they handled it and will definitely take my daughter there again.
This used to be my go to place to eat but sadly I have gotten sick one too many times. They do their best but still are not able to always avoid cross contamination. The last time I went, the worker put rice on someone's flour tortilla and spread the rice flat with the spoon causing the spoon to come into contact with the tortilla. That was the last straw for me. I knew I could no longer safely eat there. Makes me so sad because their food is amazing.
Would have given five stars, but we have had one or two small issues here. Usually, it is people taking the meats or beans out, placing it on a tortilla, and then rubbing said meats or beans around, thus contaminating the spoon, and the meats or beans when the spoon is placed back.. The food is fantastic, the staff is friendly, just keep an eye out if you're celiac.
I eat here a lot. There are two things I wish this location would do differently with the food handling; First, have the first person that changed their gloves take my food all the way down the line. Sometimes the 2nd and 3rd employee change their gloves and sometimes they don't (but they use tongs for everything so I usually don't complain as long as they don't touch the food). Other locations have one person handle the entire process but this location for some reason wants to pass the food down. I've had the 2nd person touch the food with gloves that haven't been changed and I make them start over. Second, if ordering nachos, they use the same drawer of chips for GF orders and non-GF orders. Yes, they changed their gloves to get the chips out of the drawer but the last 10 orders before it were with contaminated gloves so the chips themselves are suspect at that point. I've been told by other celiacs that other locations have a dedicated chip drawer for GF orders. So, these are my two complaints with this location.
They have their own gluten free menu and are very conscious of what is made with or around gluten and they use a separate stove to cook their non gluten items in so that celiacs and people sensitive to gluten don't have to worry about cross contamination.
So, you won't find a specific GF menu here, but the website says they have eliminated gluten from all bit a few of their options. If you tell the person assembling your meal you (or in my case, my hubby) are celiac, they will change gloves. My hubby had a shredded beef with cheese burrito in a GF corn tortilla and did not get sick. Good prices, fresh ingredients.
Super good staff. When we ordered corn, thgey immediately asked if we had a gluten allergy. All members washed their hands and changed gloves before touching our plates. Neither of us are sick tonight! Food was good. We had shredded beef enchiladas. Refried beans are a bit spicier than most places, but I mixed spur cream in to make them milder. We will be back!
Cross contamination for sure. This location almost does it right, but misses the mark. When they make my daughters quesadilla, they use the same brush to butter it as everything else, ditto for the pizza slicer they use to cut the quesadilla. We are sad, but won't come back to this location.
I went here the first time and told the manager who was working the kitchen bar about my allergies and he changed his gloves and made my salad, I had no reaction. The food was awesome! Tried to go again today and was in line watching the kitchen staff rub the spoons all over the the flour tortillas as they added the meats, beans and other toppings. I got out of line and left, this place is in no way safe for people with allergies but if you are going gluten free as a diet choice I'd recommend it the food is awesome. Sad I won't be able to go back, I would have been sick had I not seen the staff making people's food in front of me. If you have allergies avoid at all costs!
I'm gluten, dairy, corn and soy free so I wasn't sure what I could find here. I was blown away when the man behind the counter took off his gloves and carefully washed his hands to remove any contamination from the tortillas. With new gloves, he very courteously helped me with my choices. Lettuce, black beans, chicken, guacamole, extra mango salsa and extra cilantro. Makes a wonderful salad. I've eaten there many times and never had problems. So nice to see a fast food restaurant with this kind of attention to special diets.
Read the reviews and was so excited to come here. Food was ok, staff was extremely lackluster. Had no idea about allergies and were all pretty crabby.
Yummy Mexican, including fresh scratch made corn (& flour) tortillas! Fast food environment with homemade quality food in generous portions. After I identified myself as having celiac, I very carefully watched their procedures. The server immediately changed her gloves & I was very pleased with how she handled my delicious meal! Most definitely will be back!
They say they are gluten free but when they use their gluten filled gloves to grab the chips a change of gloves for me won't make a difference. They are already have contaminated them. It happens for most everything I assume because I get sick everytime I eat there. Not safe for celiacs.
We eat at Costa Vida whenever possible. Most everything including the chips are gluten free. our favorite is the sweet pork Baja bowl. This place is fabulous. We eat at locations in Ogden UT, Lee's Summit and Dallas TX. so delicious.
We have worked diligently to remove wheat gluten from all our sauces, dressings, sauces and proteins. Natural glutens remain only in our flour and wheat tortillas and in two desserts--tres leches and key lime pie. This means that we offer "oceans of gluten-free choices" in our menu. All of these items are gluten-free: all enchiladas, all tacos, all salads (without the flour or wheat tortilla), all nachos, and our chicken tortilla soup...which uses corn strips. And, we can easily make all burritos with corn tortillas, enchilada-style. Just ask!