Only gluten free bun. That was it
I was trying to order a burger with out a bun and the sweet lady taking my order told me they had gluten free buns. The buns are in their own bag, would be warm when I got it and I could request condiments, lettuce, onion etc that would Come from a fresh bag that wouldn’t be touching anything else. My mustard and ketchup were given to me in packets. I didn’t mind having to assemble my burger myself. I felt this was nicely thought out so that I am protected from what I like to call cross pollination. :) I felt grateful that in a pinch I know I have one more place I can go to to grab a quick bite. Side note: the bun is good. Soft, not overly grainy - works well with the burger.
The burgers are great, they have gluten free buns available and they made sure to ask if it was an allergy. Manager told me the fries were used in the same fryer. Manger was very helpful and food was good.
Great burgers on Udis GF bun. There is a separate area on the grill for burgers so they stay away from the grilled buns. The fries are in a dedicated frier but the manager warned me that sometimes other foods may accidentally fall in there. They have separate condiments for GF customers. Manager was very helpful.
Ordered bacon deluxe burger, GF bun was soft and held together well. Bun comes in sealed bag to build your burger and minimize cross contamination. It was all fresh and very good.
Service was excellent! Friendly & knowledgeable especially for first timers.
Would definitely go again.
They cooked Fries in same fryer so be careful!!!
— Not Much
— Below Average
They were so amazing! I came in the middle of the dinner rush and they made sure to make me feel listened to and understood, changed gloves as soon as I said gluten free, scraped the grill down really well before they cooked the burgers and even packaged my meal separate from my family’s regular meals, and marked very clearly. The gluten free bun was individually sealed and so delicious I couldn’t believe it was GF! Need to find out where they get them! I even had to add all my condiments at home because the girl that put my order together was really concerned about cross contamination— I will always take overly cautious staff as a bonus!! So, so impressed. As a newly diagnosed celiac, I am so glad to know this old favorite is safe.
The dining room is closed, so the only option is drive-thru. I was asked upon ordering if my gluten free request was a preference or an allergy. I was also informed that the fries are in a shared fryer. Super impressed since I didn’t have to state my allergy or ask about the fryer! I chose the mushroom and Swiss with the GF bun. Even though there is contamination and that’s normally an automatic no, I opted for the fries anyway. It’s been an hour since I’ve eaten and no reaction so far. I live about five minutes from the restaurant and so I was disappointed to find a bun in a bag with condensation in it. Made for a soggy bun. From reading the reviews, I now see they steam it so now I know to open the bag on the drive home and maybe remove it from the top of the burger container. The burger itself was dry but it came with no condiments which is typical for mushroom Swiss, that’s why I’m giving 4 stars. Otherwise, it was a good quick meal and friendly, informative service.