I have Celiac's, but Culver's is popular in my family, so I tried getting the pot roast dinner. The staff too the time to make sure they understood my order, and later brought it out on a separate tray. They were also willing to give me a gluten free bun in place of the sourdough and dinner roll. Impressed so far, I'll be back!
They have gluten-free buns, but poor order accuracy (there have been various errors on multiple occasions.) On the last visit, they forgot my fries, so the cashier grabbed one from the top, bare-handed, and dropped it in the bag. I questioned why he didn't have gloves on, especially since he went right back to the register. He replied, "we don't do that at this restaurant," and "they make us wash our hands a lot." This is in stark contrast to other Culver's restaurants that bring out a specially colored tray while wearing gloves just to carry the tray!!
No
Offers Udi’s GF bun in its own package so cross contamination on that end doesn’t happen. Unsure if they have dedicated fryer, so I just don’t order fries. Milk shakes and frozen custards are amazing. I always ask to wipe down the mixing machine to be safe. Great burgers!
— Gluten-free items are marked on the main menu
— Some
— Excellent
Best fast food restaurant in the Clermont area! Hands down!
— Very
— Separate gluten-free menu
— Some
— Excellent
Terrible. A week ago they put glutinous gravy on the mashed potatoes of my son’s gluten-free order. This week they gave him a gluten free bun for his hamburger BUT put his patty on a glutinous bun. My son has Down Syndrome... but he was smart enough to recognize their error... too bad they weren’t.
— Not at all
— Separate gluten-free menu
— Some
— Average
— Somewhat
— Not Much
— Good
Awful experience, multiple employees lied about having a dedicated fryer for fries, finally an employee knowledgeable on celiac told me. Left a poor review to them manager called me and told me it wasn't that big of a deal and cross contamination shouldn't be an issue for me. Tried to offer me a coupon for fries... And got glutened from their burgers multiple times as they clearly do not clean the grill well enough.
— Not at all
— No gluten-free information on the menu
— Not Much
— Below Average