Review of Dickie Jo's Burgers

1079 Valley River Way, Eugene, OR 97401

Overall Rating

Review


Not safe for Celiacs! To begin with, they wiped down the counter right in front of the open prepped food (lettuce, tomatoes, cheese, etc…) but then they ended up moving our food over to another counter that was covered in gluten bread crumbs. They toast their gluten buns right in the middle of all of it and there were crumbs everywhere. Right next to the open veggies. I also noticed that only one employee changed their gloves before making our food even though another employee was making part of it.

Then, after we were served I watched them bring out trays upon trays of gluten buns and lay them on all of the prep surfaces, right next to all of the chopped food that goes on the burgers. They were taking the buns off the trays and putting them into other bags right by all of the open fold. Crumbs were going everywhere. There is no way that cross contamination isn’t happening with all of the chopped food like lettuce, tomatoes, etc in this situation. When I saw this happening we got up, threw the rest of our food away and left. Unfortunately my son has been sick all week since we ate here. :(

If they’re going to claim that they can safely prepare food without cross contamination then they should be aware that their employees are handling all of the gluten buns right next to ALL of the food, the prepped veggies/cheese, etc and this is a huge risk for people with celiacs disease.

All employees handling food for a gluten allergy should know to wipe down every surface that they’re going to be putting the food on also, as well as changing their gloves after wiping down said surfaces.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 year ago

Celiac