Review of Dick's Last Resort

Quincy Market, Faneuil Hall Marketplace, S Market St, Boston, MA 02109

Overall Rating

Review


I wish zero stars was an option. When I alerted my server to my multiple allergies, and explained how I wanted my food prepared, he repeated a completely wrong order back to me and laughed. A nearby waiter mocked the way I was ordering. When our food came, there was cheese and a bun on my burger, and I was given a side Caesar salad (I ordered a burger with lettuce and onion no bun and a side garden salad with lime cilantro vinaigrette). I could not eat either of the things that were brought to me. When I explained my allergies AGAIN, he became annoyed and brought back the same burger just without the bun. When I explained that I still needed NO CHEESE and a GARDEN SALAD he asked me “what is wrong wit you lady?” He finally returned with a new, correct burger, but still the caesar. He told me that the Caesar comes in a bag and they can’t make me the other salad because there were no materials for it even though there was plain lettuce on my burger! When he brought us the check, there was an additional charge for the salad that I wasn’t able to eat. When I asked him to take it off he told me that he couldn’t. He said it was because the fries were an additional charge even though they CAME WITH THE BURGER. When my friend asked why she didn’t have a charge for the fries on her meal, he said that he must have messed up and not charged her, and annoyingly asked her if she’d like him to go add a charge for the fries. At this point, we just gave up. We never even got the funny hats because we “looked like we wouldn’t want them”. We wanted them. Will NEVER be eating here again.

Celiac friendly?

No

Updated 5 years ago

Celiac