Not dedicated gf facility BUT all staff is very knowledgeable of food allergies and take your request seriously. Very good protocols, gf clearly labelled and food comes out on different-colored allergen dedicated plates.
— Separate gluten-free menu
They have a separate fryer and took the proper steps to make sure everything was gluten free. Their wings are amazing.
I was really impressed with their knowledge and care to avoid cc.
Barbecue sauce is gluten-free
Great food and excellent server. Despite being busy staff was knowledgeable and attentive and they usually have a separate server/manager bring out GF orders. Cornbread is NOT safe so make sure tell them to leave it out. Edit: Went back and received phenomenal service and careful attention. Probably my best experience eating out with celiac to date. Also incredible food and many options I should add.
Good food and experience. Daughter had chicken wings. Quite a few other options. The gluten eaters ate good too.
Yes. Just YES! Gf celiac safe.
Separate Gluten free menu with a lot of options. I had the chicken wings and rice and beans. Very good.
Decent selection. Pulled pork was spectacular. No buns or cornbread though.
Great food! Probably the best BBQ I have ever had. Super busy on Saturday so go early. They have a great gluten free menu with tons of options.
Had takeout part of a large work function. Enjoyed the Pulled BBQ Pork along with Tomato and Cucumber salad both delicious and no issues with any cross contamination.
eat in I had no issues. had issues on one takeout order.
SO GOOD! Most of the meats and sides are gluten free, waitress was very knowledgeable and accommodating. Everyone was so nice and food was delicious. Had wings and plater of brisket, ribs and pulled pork with mashed potatoes and baked beans. All delicious and my non celiac family had sandwiches they loved. Could not recommend more. Great atmosphere, great food!
Great food and fun atmosphere.
Wow. Amazing gluten free options. Knowledgeable wait staff. Delicious!
Very impressed! Sauce is GF, soy-free. Fries are so popular they have their own frier; peanut-free. My waiter was easy to talk to and wasn't caught off guard by my allergies and Celiac Disease. He came back with an allergy chart and walked me through my order. Said the back changes gloves and food comes on a red plate. Manager served me to make sure it was okay.
I'm gluten and soy free. They have a dedicated allergen menu but it didn't contain soy. We emailed and they added that column to it. Great experience and food was wonderful!
best BBQ I've ever had.
Edited-March 20 2016- they no longer have a dedicated gluten free fryer.
Thought I would get sick just by the look of the place (I'm very sensitive). Ended up being great food and I felt great after. Couldn't ask for anything more!
they had two sided gf menu :) And the first place I've ever been too that brought my food out separately knowing I had an "allergy". Also didn't have to explain my Celiac's at all, just said gluten free and they understood
So delicious and had a lot of options. Manager brought out my gf plate and I felt great the rest of the even.
Excellent GF food with a 2 sided menu of choices.
Awesome food, great atmosphere.
I had the BBS today. While it tasted great I was only about 1/2 way thru my meal before it made me ill. This is a disappointment.
They are awesome. They have a wonderful gluten free menu and the gluten free food comes out on deprecate plates. I definitely recommend the pulled pork!
Great BBQ and the Syracuse location is the best. I'm glad my daughter is going to SU...
Great food and so gluten free friendly! Fun atmosphere. My whole family was happy and we will go back! I never had such great bbq😀
French fries! BBQ! It's a local treasure, and totally GF friendly. Love it! Never had a bad meal there. Wait staff all know their stuff too. Another restaurant with a celiac employee, and that always makes me feel more comfortable.
Don't be turned off by appearances. It is loud, our kids were a bit unnerved by the seediness of the location and bar atmosphere, but all agreed it was the juiciest BBQ we ever had. Great gf French fries and awesome cole slaw, served by a somewhat surly beer wench who was nonetheless well trained in what gf means. Owner Dino presiding over all from a stool near the bar was another touch of character! We will be back!!
Waiter was really helpful. I split an entree with my partner who does eat gluten and the waiter made sure that the sides that my partner got with out meal were separate from our sharing food. The food is amazing and there are so many options to choose from on their gluten free menu.
The staff is all trained in Glutenology, they ALL know the menu inside and out, all sauces (except the Jerk sauce I believe?) are GF and so are the FRENCH FRIES!!!!! Dedicated frier! We love the Dino.
Ugh. I am leaving this review feeling very conflicted. I LOVE dinosaur bbq and have eaten safely at their other establishments (Syracuse&Brooklyn) numerous times. We even had them cater our wedding!! This review is specifically related to my experience at the Troy location. I ate there last Sunday, specified that I have Celiac Disease and was halfway through my meal when I noticed a small piece of cornbread mixed into my mashed potatoes! I am 3 months pregnant, was a 4 hour drive from home and was a total mess worrying about the possible aftermath. The waitress and manager were very apologetic and kind but the damage was done and I refused their offer of a new dish. Obviously there was some carelessness in the kitchen that day and I worry about how strict their GF protocol is at this location. This may be an isolated incident and I know accidents do happen, but I’d advise anyone who eats at this location to be extremely careful, maybe request the manager to oversee your plate and inspect your food before you eat it!
— Not at all
Keep in mind that the Dinosaur website is explicit that they can't guarantee no cross-contamination and they're not responsible for any issues a diner may experience. I've been to this location many times and usually have felt safe as a celiac and enjoyed the bbq but unfortunately this time left me less supportive. The waiter was thoroughly clueless about celiac and I had to be forceful to impress upon him how serious celiac is and that the kitchen needed to be careful. He was polite and appeared to listen but I was nonetheless worried.
The real disappointment was that the quality of the food has gone down. The brisket was loaded with globs of fat, the greens were mushy, and the coleslaw loaded with unmixed mayonnaise.
To be clear, I didn't have any reaction so my rating is based on the poor quality of the food and the fear of possible contamination. There is better and safer bbq in NYC.
Ordered take out on door dash. Got the bbq chicken with mashed potatoes (specified in the comments needed to be gluten free due to celiac and please no gravy) also got the black beans and rice. Food arrived with sticker on the container specifying “gluten free”. Was great until I opened it and there’s gravy on the potatoes (which has gluten) called and was told I had to go through door dash for the refund. At least sides are packaged in individual containers so I could still have the rest of the meal. The chicken was good but I was not a fan of the black beans and rice. I’ve also had the salt potatoes on separate occasion and wasn’t a fan.
There were few gluten free options and I got the pulled pork and it was terrible. The menu was limited and the sandwiches on the gluten free menu didn’t have any bread. It was not my favorite and I don’t suggest going.