Had lunch at Earls two days ago and spoke with the manager. Jordan said the dedicated fryers were down. He was helpful and I was confident I could get a safe meal. Limited options but I enjoyed a flavourful chicken breast and salad. Vacationing in Victoria with celiac is doable but challenging. Our server Elsa suggested a couple other locations to try while here.
Tonight was my second time going to Earls - the first time was in Vancouver, and the second time was in Vancouver Island. I found my first time to be great - they have a separate fryer for the fries, so I was happy to see that I could eat the fries. However, tonight, their fryer was broken, so everything fried was fried in the same oil, in the other fryer that they use gluten. I ordered a salad and specified that it had to be gluten free, however I was sad to find a crouton in it, after I had already eaten some of the salad. I sent it back, the waiter felt bad, and apologized. They then came out saying they would make me a new one that was clear of croutons, and that they could not give me the tortilla chip bits on the top of the salad like they normally do. They are normally fried in the gluten free fryer, however since it is broken tonight, they fried it in the same oil as gluten. This meant that they fed me something that had cross contamination, even though I specified that this was an allergy. Normally it should be okay, but they just didn't think it all through now that the gluten free fryer is broken. Luckily, I do not get sick from cross contamination, although it could have been much worse with someone else. They were generally very knowledgable and the food was very good, however they did have issues tonight. Make sure you double check all of these factors before ordering.
GF options are limited, but staff are very knowledgeable and aware of cross contamination. A dedicated gf fryer means celiac safe fries.
Not a very big menu for gf when I went
The GF fish n chips wasn’t very good and there were only 2 small pieces. Didn’t get sick though
Earl’s new gluten free pizza is hands down the best GF pizza currently offered in downtown Vancouver. Being a huge pizza lover I’ve tried almost everything available, this new crust is thin and tasty the Italia with a glass of red wine on a Friday night is the perfect end to the week. The bonus to all of this you can have Door Dash deliver it to you condo on the rainy Vancouver nights.
Fabulous selections, including Fish & Chips in dedicated fryers! Have eaten there twice and not gotten sick. They also offer gluten aware Baja fish tacos, chicken tacos, steaks, Cajun chicken and salads. This will be a staple restaurant for this Celiac!!
I would've given it five stars but I believe I've been fed gluten or dairy as I had an instant reaction even though I told the waiter which is a shame as the food was very good. My mum who has the same issue didn't have any problems though but just be cautious if you do go here.
Pretty good gluten free crustKnowledgeable bartender and kitchen
nice fried fish and chips. no gf buns or bread for sandwiches tho.
calamari, fries, fish and chips oh my! waiter was knowledgeable and made me feel comfortable. they list it as gluten aware, it is not celiac friendly. the calamari was good but almost over done and overdone depending on the size of the pieces, fish and chips were great but they served me malt vinegar on the side *at least it was on the side. Overall a good option with a crowd.
Dedicated deep fryer for the fries! Very knowledgeable and helpful.
Have eaten here a few times. This location doesn't have a dedicated fryer like some, but they are very knowledgeable about cross-contamination.
I was visiting from out of town and told my server that I have Celiac- she wasn't very receptive as I asked if she could double check the ingredients with the cooks and she never got back to me. We then asked for a manager as I didn't feel very comfortable and didn't want to risk getting sick. The manager checked the ingredients for us but still wasn't very reassuring. I understand the risks associated with a restaurant that doesn't have a gluten free kitchen but I feel as though I was taking a risk here. Would not recommend this location for people with celiac disease.
They have gluten friendly nachos, blackened chicken breast meals, sweet potato fries, truffle fries and for brunch a few options like a goat cheese frittata or a spicy sausage hash! They said they have a separate fryer, just let them know.... not sure if I believe it but.... I haven't got sick yet!
The GF choices here are very limited. Although they mark certain fries and nachos 'gluten aware' everything is in the same fryer so I couldn't eat them. I ordered steak which came with mashed potatoes and vegetables. They were out of mashed potatoes and didn't have any other GF sides. However, I didn't get sick so therefore 3 stars.
I've had the Cajun chicken multiple times and it's bomb! I'm highly sensitive so I'm happy. Being celiac you have to be prepared to ask the typical series of questions on how things are prepared. It's your own fault if you don't ask if the nacho chips are fried.
Gave earls a try based on the review here and the menu appearing to be well marked with "gluten aware" options. These gluten aware options were labeled on the menu as "gluten free with modifications from the kitchen." So we assumed the gluten aware nachos were safe. We made the staff aware of the celiac at the table and ordered the nachos. 30 mins later, the nachos were brought out and only then did the waitress tell us that the chips would've been cross contaminated in the fryer (in her defense, the kitchen only told her as it was brought out). Obviously, this doesn't fly for celiac. The manager then came out and then tried to sweet talk us while offering a half hearted apology. Overall, very unimpressed. They shouldn't have the nachos marked gluten aware if they don't have a dedicated fryer. On top of it, the service was Abysmal from start to finish.
The chicken tacos are really good.
Very good food!
11:30 am - 11 pm
11:30 am - 11 pm
11:30 am - 11 pm
11:30 am - 12 am
11:30 am - 12 am
12 am - 1 am, 10 am - 12 am
12 am - 1 am, 10 am - 11 pm