Review of Eddie Papa's American Hangout

If I could give zero stars to this place I would. DO NOT COME HERE IF YOU HAVE ANY TYPE OF EATING RESTRICTION!! My family came here last night after attending the Alameda County Fair for a late dinner. This was the only place one of my younger sisters wanted to go to, which I said from the start would be a mistake, even before coming here based on the menu. This place was on the findmeglutenfree.com website as being gluten free friendly for celiacs. 3/6 of us in my family has celiac disease, which is an autoimmune disease that cannot metabolize gluten. I personally believe if you are going to advertise as having gluten free options that are safe is to have a gluten free menu or at least have it labeled on the menu as being able to have it made gluten free. I am also 9 months pregnant woman and at 8:00pm at night to have dinner. We had the worst waiter who was not knowledgeable whatsoever. It took having a complete meltdown for him to do his job and tell us what could be made gluten free besides a damn burger. I wanted a sandwich but told it was not possible. However, later learning they could of made a sandwich for me. I ended up having a gluten free fish and chips. It was awful! The only thing edible on my plate was the gluten free french fries or the 'chips' part of it. There was no seasoning on the fries, no seasoning on the fish (not even salt or pepper). I could not eat the cole slaw because there was tomatoes in it. My mom and sister both had a burger, both asked for it to be lettuce wrapped. One came out lettuce wrapped with fries and the other had a gluten free bread on it with fries. Both prepared the same way, despite it being order differently. Also, my mom did not order hers with fries, she ordered a side salad and a slaw with her. She did not ever receive it. My husband, dad and other sister who do not have eating restrictions got their food and were greatly disappointed. Our waiter never informed us that they would not cook their burger meat to the way they like it to be prepared because they will not serve it with pink, which is fine, but should of not been asked on how they wanted it prepared (medium-rare and medium) for my dad and sister. My husband likes it without pink, so he was fine with it. In the end, we paid for our food and left hungry and a bit disgusted. We will never be returning, we prefer to go to the Chili's across the parking lot, and we cannot in good faith recommend this place to anyone.

Celiac friendly?

No