Review of Ekiben

Hampden location - not safe. After reading the good reviews on here, I felt safe ordering online. I wrote a long note re: celiac disease and the need for my order (Tofu Brah Bowl) to be gluten free or that they should just cancel that portion of the order if it is not. At pick up, they assured us that they reviewed the note and everything was GF, separate fryer, etc. Ordered same thing today - came with a different sauce on the side because the normal sauce (which they assured me last time was gluten free) apparently is NOT gluten free. I love Ekiben, but cannot order there again because they do nor have a grasp on gluten free.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu