Fergburger

26 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers, Chicken Fingers/Nuggets, Fries
Safety Rating
26 ratings

As rated by the community

42 Shotover St
Queenstown 9300, New Zealand
From the owner

On safety—Most items on our menu can be modified to be Gluten Free. We have gluten free buns, gluten free sauces and our fries have their own fryer. We can remove any items not Gluten Free and replace them with our gluten free options. All Celiac orders are made separate to our main bun line and marked as celiac with an allergen sticker.

Collections
In 2 Public Collections

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


Recommend. Had a GF Bambi burger, fries. NonGF family had vegetarian and cheese burgers. All thoroughly enjoyed. We ordered by phone and collected by car as takeaway for a late afternoon lunch after long hikes in the hills. We didn’t need dinner and fell asleep well satisfied. Recommend ordering by phone to avoid the long queue.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 month ago read full review

Celiac

Overall Rating

Review


Absolutely incredible burger here. One of the best I’ve had. I went for the ‘deluxe’ and the bun was so good I had to double check it was definitely gluten free.. one for the memory book!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Definitely best gluten free burgers I ever tried in my life.. I went there 3 times, first one I was a bit worried because of the huge amount of people that is always on the queue..wondering if they can really pay attention on gluten free orders while being so busy all the time. But it worked.. My burger came out with the label celiac and I never felt sick

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 months ago read full review

Gluten-Free Features

  • Reported to have dedicated kitchen space
  • Reported to have a dedicated fryer
  • Bread/Buns
  • Burgers
  • Chicken Fingers/Nuggets
  • Fries
  • Gluten-Free Menu

Categories

  • Allergy Friendly
  • Breakfast
  • Brunch
  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Vegetarian Friendly
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Photos


Gluten-Free at Fergburger
Gluten-Free at Fergburger
Gluten-Free at Fergburger
Gluten-Free at Fergburger
Gluten-Free at Fergburger
Gluten-Free at Fergburger
Gluten-Free at Fergburger
Gluten-Free Burgers at Fergburger
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More Reviews


Symptomatic Celiac

Overall Rating

Review


It's an institution in Queenstown. There will be a long line whenever you go. But don't be deterred. It actually moves quite quickly. It is a little bit chaotic, but it's controlled. Definitely part of the experience.

The burger bun has sesame seeds, so I couldn't try it. They were very helpful with all of my questions.

The fries were really good!

I liked that they had a variety that wasn't just burgers. I was able to get an Indian spiced chicken version and is perfect in a lettuce wrap.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good with other allergies
  • Offers outdoor seating
Updated 2 months ago read full review

Celiac

Overall Rating

Review


A really fun spot with lots of options. Order at counter and they double checked allergens and our burgers came out labeled for celiac. But it’s a busy place and the dedicated gf fries fryer is right next to the onion ring fryer- I saw some onion ring oil leak into the fries while they were standing there.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 months ago read full review

Celiac

Overall Rating

Review


Not sure it is worth the queue for the food and like some other reviews mentioned, they say they take precautions for gluten allergies but some staff get sloppy when busy (which is always). The server who took my order was very reassuring and confirmed I had a gluten allergy and said my burger and fries would be cooked separately (and it is a longer wait than others but fine). The person who handed me my food (was neither the food prep person nor the person I ordered from) gathered the fries from the same communal fryer (like McDonalds). I asked her to confirm these were gluten free and she said “yes” without checking with anyone who actually prepared it. The burger was clearly labelled with a ‘celiac’ sticker but the fries were not. The burger and GF bun were pretty good; the fries were generic and tasted like McDonalds and definitely cooked in some shared oil with gluten. I got sick. BBQ and Sweet Chilli sauces ‘may contain gluten’ so skip those. Tries hard but fails.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 months ago read full review

Symptomatic Celiac

Overall Rating

Review


I ended up eating here twice. The first time I got the regular fergburger on a GF bun with fries and the staff labeled it celiac and had a separate area to prep it. They informed me that some of the fry sauces had gluten in it and to avoid my partners dips. The second time a less experienced worker was there and had to consult a booklet to let me know which speciality burgers were gluten free. I ended up with a lamb burger, but it got mislabeled a different burger as gluten free so there was some minor confusion. Everything ended up fine but since they’re so busy it might be worth double checking before you leave. The gluten free bun looked suspiciously normal and I had to check other peoples buns to make sure, it’s just a good looking bun!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 4 months ago read full review

Symptomatic Celiac

Overall Rating

Review


They prepare everything in a seperate area for coeliac and the chips are in their own frier

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 5 months ago read full review

Gluten Intolerant

Overall Rating

Review


Amazing food and great customer service!!!!

Gluten free buns and fries available. The lady who serviced us was incredibly helpful and friendly.

A must do!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 5 months ago read full review

Celiac

Overall Rating

Review


A little worried that with the chaos of so many orders this would be hard but I trusted the other reviews and was not disappointed: bun is prepared in a separate area of the kitchen and comes out clearly marked. The best GF hamburger bun I've ever had! actually large enough to hold a hamburger and didn't fall apart! Love that the fryer is gluten free so that I could have fries as well.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 5 months ago read full review

Symptomatic Celiac

Overall Rating

Review


The queue was long but moved fast ish, staff were knowledgeable and they have a separate area for gf burgers, fries were in a separate fries and gf, most things could be/is gf, I enjoyed my burger and fries

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good vegetarian options
  • Offers delivery
  • Offers online ordering
Updated 5 months ago read full review

Celiac

Overall Rating

Review


Had the Fergburger great awareness of coeliac as was asked during ordering. Chips also GF

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 6 months ago read full review

Celiac

Overall Rating

Review


Lovely burgers, decent size with a quality bun. They made note of our order being for a coeliac which is reassuring. The line up was long but moved quickly, order took about 20-25mins to prepare.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 6 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Fantastic burgers. Just let the person at the counter know that you need GF for an allergy/Celiac, and they will make it in a special part of the kitchen. The bun was large and fluffy. I had to double check that it was actually GF. I ate it at a local park, since the shop seats were all full.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 6 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Really good burgers and are very good size very filling and tasty.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free space in the kitchen
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 6 months ago read full review

Overall Rating

Review


Great place to eat for coeliacs. Staff are very helpful and well trained.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 6 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Very busy place, but my server knew exactly what I was allowed to eat. Changed my burger accordingly and when I received my burger it had a a Celiac sticker on it. Tasty burger and had the fries too as they’re cooked in a dedicated gf fryer. Would eat here again!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 8 months ago read full review

Celiac

Overall Rating

Review


My coeliac daughter loved her burger. When I ordered & asked for a GF bun, I was immediately asked if it was for a coeliac. Hot chips are GF. Big queue, it moved quickly.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 8 months ago read full review

Overall Rating

Review


We live in queenstown and my 18 year old coeliac son has has eaten here lots over the years. They have a separate preparation area.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 9 months ago read full review

Gluten Intolerant

Overall Rating

Review


I had the most delicious gluten-free and dairy free burger! Ferg burger are really helpful and ask if you’re celiac or intolerant and explain how they keep your food safe without you even having to ask!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free

Owner Response


So glad you enjoyed your burger with us!

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Great experience! Went once for a breakfast sandwich and once for a burger. The hash browns on the breakfast sandwich aren’t celiac safe (I think they go in a separate fryer than the fries but would verify) so they modified and toasted the bun separately. Felt safe ordering there and didn’t get sick. Really great burger and took care with my order even though they were slammed.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Owner Response


Thanks for your review Julianne. Unfortunately our hashbrowns aren't celiac friendly, but I am so glad you still enjoyed your burger with the modifications.

Updated 1 year ago read full review

Celiac

Overall Rating

Review


One of the best burgers I've ever eaten, the bag my burger came in was clearly labelled and the gluten free bun was so soft!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Owner Response


So glad you enjoyed your burger! Thank you for the review.

Updated 1 year ago read full review

Celiac

Overall Rating

Review


So so so good!! Really nice bun and the burgers are top tier!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


As a highly sensitive celiac I 100% recommend this place as a wonderful go to takeaway or quick food. I was so impressed with the cleaning practices and separate fryer for the celiac food. Your food is separated for the gluten food s and there is no cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
  • Reservations recommended
Updated 1 year ago read full review

Celiac

Overall Rating

Review


Love the gluten free burger. Great gf bun. They mark if you have celiac and prepare it separately.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


Best burger I have had in a long time !! Told the staff I was coeliac when ordering and they said they could do almost all of them gf. The fries were gf too and were amazing. Even in such a chaotic kitchen they prepare the gf burgers separately and specified it was an allergy multiple times so I felt very safe. I would go back every day if I could :D

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Offers delivery
Updated 1 year ago read full review

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free space in the kitchen
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for takeout
  • Offers delivery
  • Offers outdoor seating
Updated 3 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Took our burgers out to another area to prep - I’m impressed.

Amazing options - yummy food - dedicated fryer - so so happy we came here! My Miss 8 was stoked to eat a real burger that was safe and super yummy (as was I!) staff knew difference between Coeliac and Basic GF. Asked at order.

Super friendly staff, didn’t wait long even though busy.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Overall Rating

Review


Great gluten free buns great burgers

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Overall Rating

Review


When ordering clarified if dietary choice vs allergy. Gluten free bun. Celiac notice shows up on receipt. Burger was fantastic. Fries were reported to be in separate fryer and were delicious.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Burger was delicious. The guy that helped us out knew exactly what was safe and what wasn’t. He also said make sure to say celiac when ordering and food would be made out the back. Biggest burger I’ve ever attempted to eat and it didn’t disappoint

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Delicious! The staff was knowledgeable about gluten allergy. They have really good GF buns and plenty of dipping sauces. Their bakery next door also had GF items

Updated 5 years ago read full review

Overall Rating

Review


I got the fergburger with a gluten free bun and didn’t eat the fries just in case. I did end up with a stomach ache that night but was fine the next day so it must’ve just been a small cross contamination if anything. The burger did taste great though! Most likely safe for gluten intolerant but I don’t think I’d eat there again as a celiac.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Staff is very aware of gluten allergies! I am celiac and I have had no issues eating here. You can even have a delicious bun and fries!

Updated 6 years ago read full review

Overall Rating

Review


You will immediately see the line of people outside Ferg Burger because it's so popular but fret not, they offer all of their burgers with house made gluten free buns that are incredible! A must go when visiting Queenstown!

Updated 8 years ago read full review

More Info