Review of Fergburger

42 Shotover St, Queenstown 9300, New Zealand

Overall Rating

Review


Not sure it is worth the queue for the food and like some other reviews mentioned, they say they take precautions for gluten allergies but some staff get sloppy when busy (which is always). The server who took my order was very reassuring and confirmed I had a gluten allergy and said my burger and fries would be cooked separately (and it is a longer wait than others but fine). The person who handed me my food (was neither the food prep person nor the person I ordered from) gathered the fries from the same communal fryer (like McDonalds). I asked her to confirm these were gluten free and she said “yes” without checking with anyone who actually prepared it. The burger was clearly labelled with a ‘celiac’ sticker but the fries were not. The burger and GF bun were pretty good; the fries were generic and tasted like McDonalds and definitely cooked in some shared oil with gluten. I got sick. BBQ and Sweet Chilli sauces ‘may contain gluten’ so skip those. Tries hard but fails.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 months ago

Celiac