Review of Firebirds Wood Fired Grill

6801 Northlake Mall Dr, Charlotte, NC 28078

Overall Rating

Review


I was looking forward to eating here after reading the positive reviews. They do have a nice separate menu. I ordered the Southwest Potato soup and a salad. About halfway through the soup I found a tater tot in it. I asked the waitress if that's the "potato" in the soup, and she laughed and said no. She offered me a fresh cup to go since my friends were all finished. The manager brought it to me and explained the tater tots are kept next to the soup and it must've fallen in. I asked if they are baked or fried with breaded things and he said fried. He didn't seem to understand that now the whole pot was contaminated. And they didn't offer any discount, so I ended up paying $14 for a basic salad and stomach troubles the next day.

Updated 9 years ago

Celiac