Large gluten-free menu and fantastic food. Staff handles everything extremely well, manager brings out GF food personally. 10/10 would recommend!
Have been here a number of times and have never gotten sick. Gluten free menu has great options and they are careful. It's a regular place for me to go with my non-celiac family.
Gluten Free menu has lots of options. Steak salad and ribs are great. Prices are high but we like Firebirds for special occasions because it has more gluten free dishes than most places.
On both our past 2 visits, 2 of my kids' GF meals came with a package of Oreos on the plate. While we were able to remove them, I have to wonder how seriously they take GF? The chef, the manager that brought it, and the server ALL missed it as they presented "kids Gluten-free meal." Both times. 4 plates. Tempted/disappointed kids. Otherwise a good experience.
I was looking forward to eating here after reading the positive reviews. They do have a nice separate menu. I ordered the Southwest Potato soup and a salad. About halfway through the soup I found a tater tot in it. I asked the waitress if that's the "potato" in the soup, and she laughed and said no. She offered me a fresh cup to go since my friends were all finished. The manager brought it to me and explained the tater tots are kept next to the soup and it must've fallen in. I asked if they are baked or fried with breaded things and he said fried. He didn't seem to understand that now the whole pot was contaminated. And they didn't offer any discount, so I ended up paying $14 for a basic salad and stomach troubles the next day.
Manager has brought my plate to me as well. It's a very comforting experience!
I've been so pleased with the service & care I've received at this location! The manager has brought out my food each time, confirming that it is GF. The servers are very knowledgable & have gone out of their way to help me & are very considerate as soon as I tell them I have a severe allergy (easier than saying celiac). Very different, much better, experience than at the Southpark location!
Nice gluten free menu!
Huge GF menu. Excellent food and wonderful service! One of our favorites.
Fabulous dinner. Gluten free menu is terrific. Highly recommend steak salad
Love the ribs and salmon and spinach salad! Great service too.
This restaurant is AMAZING! They have an extensive gluten free menu and have even added a gluten free dessert. The staff is knowledgeable about the gluten free options. This was one of my favorite restaurants before I had celiac and it still is!
Good food but a little loud. Had the ribs and wife had salmon. We both felt bad the next day. Not sure what caused illness but that’s all we ate that day.
Staff at Firebird's (including our brand new server) was fantastic! I had a copy of the GF menu in my hand within moments of alerting our server to my Celiac status..... and a manager (actually....two managers in two visits) came to personally explain their protocols for allergy food prep. They also explained that one of the managerd would personally be bringing my food to the table as a final vote of confidence/quality check. 16 years gluten free and I can count on one finger the number of times I have felt this heard and cared for in a restaurant..... although the Disney World folks run a very close second. (Really, truly!)
This is my first time time trying Firebirds and I was extremely nervous because the night before we went to the restaurant I looked on their menu online and they only had two or three things that were GF so I got the Colorado chicken salad it was good but there was not enough lettuce and WAY too many toppings. I also don't know why they would put all the stuff I got on my salad together it was pecans, blue cheese crumbles, cranberries, vinaigrette dressing and the lettuce of course the blue cheese crumbles tasted really weird with the pecans. it was a nice day so I decided to sit outside and eat but I could not see in the restaurant to possibly see my food.First they brought out the bread then they brought out my friends food then they brought out mine. Overall it was a good experience.
Separate, sizable gf menu and they specified that my meal was gf when they brought it out. Delicious food!
I ate here tonight and ordered the salmon and vegetables. I stressed to the waitress that I have celiacs and can not have any gluten whats so ever! When my plate came I asked again that everything was gluten free and safe to eat. She checked with the kitchen manager and confirmed everything. I am almost done eating and in with all the mixed veggies was a noodle. I will never eat there again and I would not recommend it to anyone with celiac disease!
The staff was very knowledgeable. Our waitress actually is a Celiac, so she explained the gluten free precautions taken by the staff. When another girl brought the food out, she reiterated that gloves and tongs had been changed and that our food had been on its own clean section on the grill, and reassured us that it was safe.
Update: at recent meal, I was assured by server & manager that my meal would be prepared safely, then my steak came out (even though served by manager) with glutened gravy all over. I caught it but just saying - don't let your guard down. Such good food. They were very attentive about GF options, plenty to choose from (prob not much for vegetarians though!). Prime rib was amazing.
They have a GF menu (ask for it) and the manager has a family member with celiac and explained how things were prepared with care in the kitchen to avoid contamination! Very comfortable with our celiac kid eating at this location!
I called prior to our visit to inquire about gluten free offerings and was told they have a separate GF menu. When I explained that our son has celiac and that cross contamination is a concern, I was told to ask for a manager when ordering. We did so, and she assured us that they take food allergies very seriously. Bottom line, our son had a great filet and garlic mashed potatoes with no reaction whatsoever. Very accommodating and professional staff that made for a great experience. We will definitely be back. By the way, the 5 of us who ordered from the regular menu had great meals, as well.
lots of gf options, staff very careful and change gloves, good with other allergies as well
I’ve been several times now and have not gotten sick. My favorite thing is the BLT salad with added grilled chicken. The gluten free menu is pretty extensive which was nice. Make sure to ask for it as it is separate from the regular menu.
They have a separate GF menu, the staff go out of there way to make sure your happy with the way your meal was prepared. We’ve eaten here a few times now, with no mishaps. A little pricey to go often, but worth the price. Totally recommended.
They have a limited gluten free menu, but the food is amazing!
Just went here for the first time, and I was very happy I did!!! They have a separate gluten free menu. The staff was very attentive/knowledgeable!!! The chef even came over to the table and assured me that he would use separate cooking utensils. The best part was the food was delicious!!!
Very tasty food and excellent service.
Expensive but a nice GF option. They have a separate GF menu.
Went for the first time as a family, the food was lovely and the service excellent. Plenty of choices on the gf menu. My only sad moment was when I asked if they had gf dessert and they only had icecream and fruit, but definitely not a deal breaker.
The restaurant has a GF menu. I asked for help from the server to try to get a completely GF meal. I ordered a plain NY Strip steak and plain baked potato. I still got a minor reaction from the meal. Probably a cross contamination issue since the steak and potato were defiantly plain. I cannot recommend as safe.
Ate there last night. They have quite a large gluten free menu. Several salads, entrees and sides that are gluten free. I got the steak kabob with vegetables. It was delicious. I will definitely go back to try other options. Nice inside atmosphere and also outside seating.
Separate gluten free menu. Food is cooked on dedicated gluten free area. Waitress was very knowledgeable about gluten sensitivity. The on duty manager is responsible for bringing out the gluten free portion and assuring you that they handled it carefully. And the food is incredible!
Delayed review - was there a couple of weeks ago. All I can say is: YES PLEASE!! I have celiac disease. Firebirds not only has a gluten free menu, but they have: Great food (had a strawberry & spinach salad with shrimp) Great service Great treatment of special needs - A manager and wait staff walked my food out together to be sure it didn’t get switched, glutened, etc. Thank you Firebirds for helping to keep my safe! Oh! And my non-gluten free friend had the exact same salad and loved it too.
10 am - 9 pm
10 am - 9 pm
10 am - 9 pm
10 am - 9 pm
10 am - 9 pm
10 am - 9 pm
12 pm - 6 pm