Review of Firehouse Subs

I live in California, but I order food online for my mom who lives in Lenoir, NC, and I use a delivery service to get the food to her. The Lenoir Firehouse Subs has a gluten-free bread option, but there is no way to select it online. The only bread choices online are white and wheat. For one order I called and spoke with Tiffany. She was super helpful and agreed to make my mom's sandwich on the gluten-free bread. My mom said the sandwich (Club on a Sub) was delicious. I tried to place a second order the next week, but I couldn't get an answer on the phone even though I called multiple times. Since I couldn't get them on the phone and the gluten-free bread isn't an option on their online menu, I wasn't able to place a second order. I sent customer support a message asking them to add the gluten-free bread option to their online menu. I so hope they do! Their online menu supports adding and removing ingredients. For example, I removed the cheese. This place would be a great choice for us if their online menu had the gluten-free bread option.

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for takeout
• Offers delivery
• Offers online ordering