Delicious as always, didn’t ask me if it was preference or allergy. Wasn’t sick afterwards. Always prefer over subway bread.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
This location has never been ideal for gluten free or dairy free. My last visit I asked for no cheese and gf bread. I got gf bread and I guess they forgot I said no cheese, it looked like they had toasted it and then pulled the cheese off it. Overall, I don’t think this location has the cleanliness to 100% guarantee that your meal is gluten free. In a sandwich shop, cross contamination is possible. I don’t think they take the time to clean and change gloves even if you mention an allergy. Not to mention they have been short staffed and it took 30-45 min for 2 sandwiches to be made. My husband and I were the only 2 people in the restaurant. Do with that what you will.
— Not very
— Not Much
— Average
When they have the GF bun it is a great option for something fast. If you ask they will put foil on the toaster and change gloves etc. they mark the GF items too.
— Somewhat
— Some
— Good
Gluten free bread was delicious! So fluffy and tasted “normal” instead of dense and chemically. It was a bit smaller than the other “medium” subs in the order but I didn’t care because it was the closest to real bread I’ve found in a while. I didn’t watch them make it so I don’t fully know about cross contamination but I did get mustard and mayo packets on the side instead of it being included and my sub was wrapped in foil separately and differently than the rest of the order.
— Somewhat
— Some
— Excellent
Had a great experience at Firehouse Subs. Staff was knowledgeable about gluten cross contact and explained all their precautions to me. They even knew that the pickles should be avoided. I got the turkey with melted cheese on top and their standard Shar hoagie roll. Delicious!
They have solid allergy protocols (using fresh containers, changing gloves, toasting on foil). The cashier said that all of the toppings are GF, but I played it safe (she didn’t seem 100% certain, and things like meatballs are a red flag). I played it safe and had a turkey sub. It was fine, but not worth the $18 it cost.
— Somewhat
— Some
— Good
I tried the cajun chicken and it was so good 😩 it’s been years since i’ve had a sub
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent